At a Glance
- Tasks: Manage conference services, ensuring client needs are met and events run smoothly.
- Company: Join the prestigious Resort at Pelican Hill, a Five-Star destination.
- Benefits: Enjoy competitive pay, paid time off, 401(k) matching, and health benefits.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a luxury hospitality team creating unforgettable guest experiences.
- Qualifications: Five years of experience in management and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Manager, Conference Services ($71,500.00-$79,700.00)
Job Duties
- Excellent reading writing and oral proficiency in the English language.
- Strong selling skills and client communication skills.
- Communicate effectively with various department staff members within the hotel.
- Communicate effectively with the sales managers responsible for booking various group business as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
- Act as the liaison between the client and the hotel for all of the client needs (i. e. hotel rooms catering and events audio-visual transportation off-site event recommendations).
- Excellent knowledge of hotel facilities and capacities and dimensions of meeting rooms.
- Maintain the policies set forth in the group sales contract (i. e. deposits cut off dates attrition rooming lists billing instructions).
- Develop creative and attractive menu presentations for potential clients.
- Maintain an active trace/follow-up system on all personal sales calls.
- Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
- Conduct tours of the property with meeting planner and potential clients.
- Negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs.
- Finalize all bookings maximizing all revenue potential by upselling in all revenue producing areas.
- Provide input for the weekly and monthly forecasts.
- Coordinate with other departments the needs of a group which will directly affect that department (i. e. amenities arrival/departure time deliveries special meal requirements).
- Plan and/or attend and/or participate in meetings with hotel staff as well as pre convention meetings with groups.
- Achieve yearly personal sales booking goals.
- Minimum Qualifications / Other Expectations
- Five or more years of relevant work experience. Management experience required. Bachelor's degree preferred.
Compensation
Actual placement within this range may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic location.
The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options 36 holes of world-class golf and the #1 Spa in California.
Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left.
It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities.
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law.
Reasonable accommodation is available for qualified individuals with disabilities upon request.
- #LI-Onsite
- #J-18808-Ljbffr
Manager, Conference Services ($71,500.00-$79,700.00) in Newport employer: Irvine Company
Irvine Company is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With competitive benefits and a strong focus on employee growth, this role provides the opportunity to lead impactful financial strategies in a vibrant location, ensuring that your contributions directly influence the success of apartment development and acquisitions.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Conference Services ($71,500.00-$79,700.00) in Newport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Irvine Company. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Irvine Company
Don't be shy about reaching out to Irvine Company directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Manager, Conference Services ($71,500.00-$79,700.00) in Newport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Irvine Company and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Irvine Company
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
