At a Glance
- Tasks: Engage with guests, sell products, and provide top-notch customer service.
- Company: Join the luxurious Resort at Pelican Hill, a Five-Star destination.
- Benefits: Earn $18/hour with potential for full-time benefits like paid time off and 401(k).
- Other info: Work in a stunning coastal environment with growth opportunities.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests.
- Qualifications: Friendly attitude, strong communication skills, and a professional appearance.
The predicted salary is between 18 - 18 £ per hour.
- Retail Agent ($18.00)
- Position Summary
The Retail Agent is responsible for initiating and completing sales of items and products available.
They must be able to speak clearly communicate with all types of people including VIPs dignitaries and celebrities.
The Retail Agent must maintain a professional appearance and friendly attitude toward guests other employees and management staff and conduct themselves in a professional manner at all times to reflect the high standards of the company.
- Job Duties
- Greet guests of the store and ensure that they are aware of the retail products available for purchase.
- Maintain a high level of expertise on products and explain their purpose ingredients suggested uses or other related information.
- Understand and adhere to departmental sales goals. Maintain accurate sales records to establish a client base for re-sale of products and repeat business.
- Process payment utilizing proper policies and procedures for cash room charge or credit card.
- Provide directions and information to guests about the resort’s facilities services location and hours of operation.
- Ensure the cleanliness of the retail areas and arrange for cleaning when necessary during daily operating hours.
- Ensure guest requests for assistance are answered promptly and handled appropriately in a timely manner.
- Project an image of friendliness professionalism and willingness to provide personalized services to guests.
- Resolve guest complaints in accordance with departmental policies and procedures. Obtain management assistance if necessary.
- Strictly adhere to the company’s lost and found policies and procedures.
- Follow all procedures when responding to any hotel emergency or safety situation.
- Minimum Qualifications / Other Expectations
Compensation
- Base Pay Start Rate: $18.00
- This Position is Part Time
- The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options 36 holes of world-class golf and the #1 Spa in California.
Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left.
It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities.
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law.
Reasonable accommodation is available for qualified individuals with disabilities upon request.
#J-18808-Ljbffr
Retail Agent ($18.00) in Newport employer: Irvine Company
The Resort at Pelican Hill is an exceptional employer, offering a vibrant work culture where dedicated hospitality professionals thrive. With competitive benefits for full-time employees, including paid time off and health benefits, this Five-Star resort provides ample opportunities for personal and professional growth in a stunning coastal setting. Join a team that values collaboration and excellence, ensuring every guest leaves with unforgettable memories.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Agent ($18.00) in Newport
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Irvine Company, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Agent ($18.00) in Newport
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Irvine Company that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Irvine Company will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Irvine Company and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Irvine Company
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Irvine Company, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Irvine Company!
