Resident Experience & Retention Specialist in Newport

Resident Experience & Retention Specialist in Newport

Newport Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face for residents, handling inquiries and ensuring a smooth move-in experience.
  • Company: Join Irvine Company Apartment Communities, known for its commitment to quality living.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Dynamic work environment with plenty of chances to learn and grow.
  • Why this job: Make a real difference in residents' lives while building your career in community relations.
  • Qualifications: Strong communication skills and a passion for customer service are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

Irvine Company Apartment Communities is seeking a Community Relations Representative to serve as the first point of contact for residents on site, handling move-in requests, inquiries and follow-up to ensure a high-quality Irvine Company experience.

You will address concerns, support move-in and move-out processes, process renewals and transfers, log information in OneSite, monitor feedback, and assist with leasing activities to help achieve occupancy and customer satisfaction.

Resident Experience & Retention Specialist in Newport employer: Irvine Company

The Resort at Pelican Hill is an exceptional employer, offering a vibrant work culture where dedicated hospitality professionals thrive. With competitive benefits for full-time employees, including paid time off and health benefits, this Five-Star resort provides ample opportunities for personal and professional growth in a stunning coastal setting. Join a team that values collaboration and excellence, ensuring every guest leaves with unforgettable memories.

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Contact Details:

Irvine Company Recruitment Team

We think you need these skills to ace Resident Experience & Retention Specialist in Newport

Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Data Entry
Resident Relations