At a Glance
- Tasks: Manage conference services, ensuring client needs are met and events run smoothly.
- Company: Join the prestigious Resort at Pelican Hill, a Five-Star destination.
- Benefits: Enjoy competitive pay, paid time off, 401(k) matching, and health benefits.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a luxury hospitality team creating unforgettable guest experiences.
- Qualifications: Five years of experience in management and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Manager, Conference Services ($71,500.00-$79,700.00)
Job Duties
- Excellent reading writing and oral proficiency in the English language.
- Strong selling skills and client communication skills.
- Communicate effectively with various department staff members within the hotel.
- Communicate effectively with the sales managers responsible for booking various group business as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
- Act as the liaison between the client and the hotel for all of the client needs (i. e. hotel rooms catering and events audio-visual transportation off-site event recommendations).
- Excellent knowledge of hotel facilities and capacities and dimensions of meeting rooms.
- Maintain the policies set forth in the group sales contract (i. e. deposits cut off dates attrition rooming lists billing instructions).
- Develop creative and attractive menu presentations for potential clients.
- Maintain an active trace/follow-up system on all personal sales calls.
- Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
- Conduct tours of the property with meeting planner and potential clients.
- Negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs.
- Finalize all bookings maximizing all revenue potential by upselling in all revenue producing areas.
- Provide input for the weekly and monthly forecasts.
- Coordinate with other departments the needs of a group which will directly affect that department (i. e. amenities arrival/departure time deliveries special meal requirements).
- Plan and/or attend and/or participate in meetings with hotel staff as well as pre convention meetings with groups.
- Achieve yearly personal sales booking goals.
- Minimum Qualifications / Other Expectations
- Five or more years of relevant work experience. Management experience required. Bachelor's degree preferred.
Compensation
Actual placement within this range may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic location.
The Company also offers competitive benefits for full time employees including paid time off matching 401(k) and health benefits.
About Us
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty The Resort at Pelican Hill is a world unto itself with seven exceptional dining options 36 holes of world-class golf and the #1 Spa in California.
Our employee community is comprised of hard-working dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left.
It’s an environment populated with talented passionate and experienced people a collaborative spirit and abundant opportunities.
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection hiring promotion transfer compensation termination and training without regard to race religion color sex sexual orientation gender gender identity national origin ancestry citizenship status marital status pregnancy age medical condition genetic information military and veteran status disability or any other basis protected by federal state and local law.
Reasonable accommodation is available for qualified individuals with disabilities upon request.
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Manager, Conference Services ($71,500.00-$79,700.00) in Newport employer: Irvine Company
The Resort at Pelican Hill is an exceptional employer, offering a vibrant work culture where dedicated hospitality professionals thrive. With competitive benefits, including paid time off and a matching 401(k), employees enjoy abundant opportunities for growth in a stunning coastal setting. Join a team that values collaboration and creativity, ensuring memorable experiences for guests while fostering your own professional development.
