Iru is seeking a Support Engineer in London to own and resolve customer issues across chat, email, and video. You will work closely with engineering to fix problems, document learnings, and ensure a high-quality customer experience across endpoint security, identity, and compliance modules.
You will join a global team providing around-the-clock support across NA, EMEA, and APAC, with a hybrid schedule that blends office days near Liverpool Street and remote work.
Support Engineer - IT Security & Endpoint Platform (Hybrid) in London employer: Iru
Iru is an exceptional employer that prioritises employee engagement and satisfaction, as evidenced by its recognition on Forbes’ America’s Best Startup Employers 2025 list. Located in London, the company offers a vibrant work culture with competitive benefits, including comprehensive healthcare coverage, flexible working arrangements, and exciting career growth opportunities. Employees are encouraged to share their unique perspectives in an inclusive environment, making Iru a rewarding place for those looking to make a meaningful impact in the tech industry.
