Iru, the AI-powered security & IT platform, is hiring a Support Engineer in London. In this hybrid role, you’ll assist customers across chat, email, and video, troubleshoot complex device and identity issues, and work with engineering to fix bugs.
You’ll help customers manage devices, identity, and compliance with fast, reliable guidance. You’ll join a global team delivering around-the-clock support across North America, EMEA, and APAC, with a strong emphasis on clear communication and technical
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EMEA Support Engineer — Hybrid (AI Security) employer: Iru
Iru is an exceptional employer that prioritises employee engagement and satisfaction, as evidenced by its recognition on Forbes’ America’s Best Startup Employers 2025 list. Located in London, the company offers a vibrant work culture with competitive benefits, including comprehensive healthcare coverage, flexible working arrangements, and exciting career growth opportunities. Employees are encouraged to share their unique perspectives in an inclusive environment, making Iru a rewarding place for those looking to make a meaningful impact in the tech industry.