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For Companies At a Glance
- Tasks: Lead a team to ensure efficient warehouse operations and excellent service delivery.
- Company: Join IronmongeryDirect, the UK's leading supplier of architectural ironmongery.
- Benefits: Enjoy 25 days leave, private healthcare, discounts, and a performance bonus.
- Why this job: Be part of a dynamic team in a recognised great workplace.
- Qualifications: Experience in warehouse management and strong leadership skills required.
- Other info: Opportunities for personal growth and community volunteering.
The predicted salary is between 36000 - 60000 £ per year.
About Us
At IronmongeryDirect, we have been a trusted name in architectural ironmongery for over 50 years. What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we are the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you are looking to be part of a dynamic, growing company that is built on a foundation of trust and excellence, we would love to hear from you. We are proud to be recognised as one of the UK's Best Workplaces in Retail, Hospitality & Leisure 2025 by Great Place to Work, a reflection of the positive feedback from our own people and our commitment to creating an exceptional employee experience.
About The Role
As a Distribution Centre Shift Supervisor, you will lead and support a team to ensure all warehouse activities run efficiently each day. You will oversee picking, packing, replenishment, stock checks and safety routines, while helping your team stay motivated, productive and focused on delivering great service.
Accountabilities
- Ensure all daily customer orders are accurately picked and despatched on time.
- Maintain and exceed required pick accuracy levels and packing standards.
- Complete daily booking-in of all lines received from UK suppliers and customer returns within 24 hours.
- Oversee and ensure all bulk storage and pick-face replenishments are completed each day.
- Ensure all daily stock put-away is cleared and stock control tasks are carried out as scheduled.
- Monitor packaging stock levels and elevate replenishment needs where required.
- Maintain high housekeeping standards across all areas, including loading bays and external spaces.
- Ensure all team members wear the correct uniform and PPE at all required times.
- Provide operational cover for other Distribution Centre Shift Supervisors/Managers during holidays, absences, and meetings.
- Complete all required daily, weekly, and monthly Health & Safety checks.
- Plan and coordinate holiday cover within your team to maintain operational continuity.
- Hold regular documented discussions with team members, including 1:1s, appraisals, and personal development plan (PDP) reviews.
About You – Essential
- Proven ability to lead, motivate and manage teams, including conducting 1:1s, appraisals and supporting development.
- Strong communication skills to direct daily operations and work effectively with colleagues across the business.
- Experience working in a warehouse or distribution environment, with an understanding of key processes such as picking, packing, replenishment and stock control.
- Competent user of Microsoft Office applications, particularly Excel, for reporting and basic analysis.
- Ability to organise, prioritise and manage daily workloads to meet operational deadlines.
- Sound understanding of Health & Safety expectations, with the ability to complete scheduled checks and promote safe working behaviours.
- Analytical thinking with a logical approach to identifying issues and implementing practical solutions under pressure.
- Flexible approach to working hours (shifts, weekends, overtime) in line with operational needs.
- Positive, proactive 'can-do' attitude with the resilience to manage changing priorities.
- Ability to quickly learn new systems and adapt to new processes.
About You – Desirable
- Previous supervisory experience in a high-volume distribution centre or logistics environment.
- Experience working with Warehouse Management Systems (WMS) or stock-control software.
- Experience contributing to process improvements or using CI/lean tools.
- Understanding of packaging stock management, supplier returns or replenishment processes.
- Experience planning holiday cover or allocating resources within a shift team.
- Experience deputising for other Supervisors/Managers or covering multiple operational areas.
Benefits
- 25 days annual leave plus public Bank Holidays, including the option to buy and sell up to three days per holiday year.
- Subsidised Private Healthcare for employees and their families.
- Enhanced family leave benefits.
- Fully funded Wellbeing offering operated by Health Shield with the ability to claim back medical costs, access to an EAP service including counselling sessions, a GP Anytime service and access to the NHS-approved Thrive wellbeing app.
- PERKS—a rewards platform offering hundreds of deals and discounts from the brands you know and love, helping your salary stretch a little further.
- Discretionary annual company performance bonus.
- Regular WOW awards for those that go above and beyond.
- Staff suggestion scheme with associated rewards.
- Staff discount on our products.
- Long service awards, including the option to buy and sell up to three days per holiday year, including additional annual leave, life insurance and increased employer pension contributions.
- Two paid volunteer days per year.
- £500 refer a friend incentive scheme.
We believe in recognising great work, investing in personal growth, and supporting wellbeing.
Distribution Centre Shift Supervisor in Basildon employer: IronmongeryDirect
Contact Detail:
IronmongeryDirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Centre Shift Supervisor in Basildon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IronmongeryDirect. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Distribution Centre Shift Supervisor. Highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've tackled challenges in a warehouse or distribution setting. Whether it’s improving pick accuracy or managing stock levels, make sure you’ve got some solid stories up your sleeve.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows you're engaged and serious about the role. You could ask about team dynamics or how they measure success in the Distribution Centre.
We think you need these skills to ace Distribution Centre Shift Supervisor in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Distribution Centre Shift Supervisor role. Highlight your experience in leading teams, managing warehouse operations, and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences make you the perfect fit. Don’t forget to mention your understanding of health and safety practices and your ability to motivate a team.
Show Off Your Skills: In your application, be sure to showcase your strong communication skills and your experience with Microsoft Office, especially Excel. We love candidates who can analyse data and report effectively, so let us know how you've used these skills in past roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at IronmongeryDirect
✨Know the Company Inside Out
Before your interview, take some time to research IronmongeryDirect. Understand their history, values, and what makes them a leader in architectural ironmongery. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Distribution Centre Shift Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight specific situations where you conducted 1:1s or appraisals, as this will demonstrate your capability to support team development.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios related to warehouse operations, such as handling stock control or ensuring safety standards. Think of examples where you've identified issues and implemented solutions under pressure. This will show your analytical thinking and problem-solving skills.
✨Demonstrate Your Flexibility
IronmongeryDirect values a flexible approach to working hours. Be prepared to discuss your availability and willingness to adapt to changing priorities. Share any past experiences where you've successfully managed shifts or covered for colleagues, showcasing your proactive attitude.
