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For Companies At a Glance
- Tasks: Support product range development and collaborate with various teams to enhance offerings.
- Company: Join IronmongeryDirect, the UK's leading supplier of architectural ironmongery.
- Benefits: Enjoy 25 days leave, private healthcare, and a performance bonus.
- Why this job: Be part of a dynamic team and make a real impact in a growing company.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
About Us
At IronmongeryDirect, we have been a trusted name in architectural ironmongery for over 50 years. What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we are the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you are looking to be part of a dynamic, growing company that is built on a foundation of trust and excellence, we would love to hear from you.
About The Role
We are seeking a proactive and detail-oriented Category Assistant to join our dynamic Category team. In this role, you will support the development and execution of product ranges that resonate with our target customers. You will collaborate with multiple internal teams—Merchandising, E-commerce, Marketing, Customer Services, Photography, and IT—to help deliver compelling, competitive, and well-communicated product offerings. This is a varied role with great exposure across the business, ideal for someone with strong communication skills, a positive attitude, and a genuine interest in product and market dynamics.
About The Accountabilities
- Support Category Managers with mailers and web proofing to ensure accuracy and reduce customer queries.
- Conduct market, customer, and competitor research to inform decision-making and maintain a competitive edge.
- Coordinate new product communication, ensuring teams are informed and confident about upcoming launches.
- Organise supplier product days and assist in identifying and filling key product gaps.
- Respond to customer feedback and queries from Customer Services and Bazaarvoice, meeting SLA requirements.
- Assist in the upload of new products, including sourcing and collating product data and content.
- Manage image assets including samples, photos, and in-situ images.
- Support the Category team with price analysis and trend reporting.
- Collaborate with the Merchandising team to compile relevant product content.
- Coordinate data uploads with the IT team.
- Generate reports as required to support category decisions.
About You
Essential
- Good written and verbal communication skills.
- Friendly and collaborative, able to work well with others.
- Organised and reliable, with the ability to manage tasks and meet deadlines.
- Comfortable using Microsoft Office, especially Excel.
- Strong attention to detail when working with product or data information.
- Willing to learn, with a positive and proactive attitude.
Desirable
- Experience working with product data, administration, or office systems.
- An interest in retail, products, or category management.
- Basic understanding of data analysis or reporting.
- Experience in a retail, administrative, or product-focused role (helpful but not essential).
- Familiarity with product information systems, ERP tools, or similar software.
About The Benefits
- 25 days annual leave plus public Bank Holidays, including the option to buy and sell up to three days per holiday year.
- Subsidised Private Healthcare for employees and their families.
- Enhanced family leave benefits.
- Fully funded Wellbeing offering operated by Health Shield with the ability to claim back medical costs, access to an EAP service including counselling sessions, a GP Anytime service and more.
- Discretionary annual company performance bonus.
- Regular WOW awards for those that go above and beyond.
- Staff suggestion scheme with associated rewards.
- Staff discount on our products.
- Long service awards, including the option to buy and sell up to three days per holiday year including additional annual leave, life insurance and increased employer pension contributions.
- Two paid volunteer days per year.
- £500 refer a friend incentive scheme.
We believe in recognising great work, investing in personal growth, and supporting wellbeing.
Category Assistant in Basildon employer: IronmongeryDirect
Contact Detail:
IronmongeryDirect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Category Assistant in Basildon
✨Tip Number 1
Get to know the company inside out! Research IronmongeryDirect's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about how your skills align with what they’re looking for in a Category Assistant. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the IronmongeryDirect family.
We think you need these skills to ace Category Assistant in Basildon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our company. A friendly tone can make a big difference.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Category Assistant role. Mention specific examples that demonstrate your attention to detail and communication skills, as these are key for us.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate strong written communication, so show us you can get your message across effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IronmongeryDirect
✨Know Your Products
Before the interview, take some time to familiarise yourself with IronmongeryDirect's product range. Understanding their offerings will not only show your genuine interest in the role but also help you answer questions about how you can contribute to the Category team.
✨Showcase Your Communication Skills
As a Category Assistant, strong communication is key. Prepare examples of how you've effectively collaborated with teams in the past. Whether it's through email, meetings, or presentations, demonstrating your ability to communicate clearly will set you apart.
✨Be Data Savvy
Since the role involves working with product data and analysis, brush up on your Excel skills. Be ready to discuss any experience you have with data management or reporting, as this will be crucial for supporting the Category Managers.
✨Demonstrate Your Organisational Skills
The job requires someone who is organised and reliable. Think of specific instances where you've successfully managed multiple tasks or projects. Sharing these experiences will highlight your ability to meet deadlines and keep everything running smoothly.