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For Companies At a Glance
- Tasks: Lead a team to ensure efficient warehouse operations and excellent customer service.
- Company: Join IronmongeryDirect, the UK's leading supplier of architectural ironmongery.
- Benefits: Enjoy 25 days annual leave, competitive salary, and a supportive work environment.
- Why this job: Be part of a dynamic team in a recognised Best Workplace.
- Qualifications: Experience in warehouse management and strong leadership skills required.
- Other info: Opportunities for personal development and career growth in a thriving company.
The predicted salary is between 36000 - 60000 £ per year.
About Us
At IronmongeryDirect, we have been a trusted name in architectural ironmongery for over 50 years. What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we are the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you are looking to be part of a dynamic, growing company that is built on a foundation of trust and excellence, we would love to hear from you.
We are proud to be recognised as one of the UK's Best Workplaces in Retail, Hospitality & Leisure 2025 by Great Place to Work®, a reflection of the positive feedback from our own people and our commitment to creating an exceptional employee experience.
About the Role
As a Distribution Centre Shift Supervisor, you will lead and support a team to ensure all warehouse activities run efficiently each day. You will oversee picking, packing, replenishment, stock checks and safety routines, while helping your team stay motivated, productive and focused on delivering great service.
About the Accountabilities
- Ensure all daily customer orders are accurately picked and despatched on time.
- Maintain and exceed required pick accuracy levels and packing standards.
- Complete daily booking-in of all lines received from UK suppliers and customer returns within 24 hours.
- Oversee and ensure all bulk storage and pick-face replenishments are completed each day.
- Ensure all daily stock put-away is cleared and stock control tasks are carried out as scheduled.
- Monitor packaging stock levels and escalate replenishment needs where required.
- Maintain high housekeeping standards across all areas, including loading bays and external spaces.
- Ensure all team members wear the correct uniform and PPE at all required times.
- Provide operational cover for other Distribution Centre Shift Supervisors/Managers during holidays, absence, and meetings.
- Complete all required daily, weekly, and monthly Health & Safety checks.
- Plan and coordinate holiday cover within your team to maintain operational continuity.
- Hold regular documented discussions with team members, including 1:1s, appraisals, and personal development plan (PDP) reviews.
About You - Essential
- Proven ability to lead, motivate and manage teams, including conducting 1:1s, appraisals and supporting development.
- Strong communication skills to direct daily operations and work effectively with colleagues across the business.
- Experience working in a warehouse or distribution environment, with understanding of key processes such as picking, packing, replenishment and stock control.
- Competent user of Microsoft Office applications, particularly Excel, for reporting and basic analysis.
- Ability to organise, prioritise and manage daily workloads to meet operational deadlines.
- Sound understanding of Health & Safety expectations, with the ability to complete scheduled checks and promote safe working behaviours.
- Analytical thinking with a logical approach to identifying issues and implementing practical solutions under pressure.
- Flexible approach to working hours (shifts, weekends, overtime) in line with operational needs.
- Positive, proactive "can-do" attitude with the resilience to manage changing priorities.
- Ability to quickly learn new systems and adapt to new processes.
About You - Desirable
- Previous supervisory experience in a high-volume distribution centre or logistics environment.
- Experience working with Warehouse Management Systems (WMS) or stock-control software.
- Experience contributing to process improvements or using CI/lean tools.
- Understanding of packaging stock management, supplier returns or replenishment processes.
- Experience planning holiday cover or allocating resources within a shift team.
- Experience deputising for other Supervisors/Managers or covering multiple operational areas.
About the Benefits
25 days annual leave plus public holidays.
Distribution Centre Shift Supervisor employer: Ironmongery Direct
Contact Detail:
Ironmongery Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Centre Shift Supervisor
✨Tip Number 1
Get to know the company inside out! Research IronmongeryDirect's values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and warehouse operations. Think about examples from your past experiences that showcase your skills in motivating teams and managing daily tasks.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Distribution Centre Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Distribution Centre Shift Supervisor role. Highlight your experience in leading teams and managing warehouse operations, as well as any relevant skills like stock control and health & safety knowledge.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description and show us your enthusiasm for working with IronmongeryDirect.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects your ability to direct operations and work effectively with others. Use clear and concise language to demonstrate your skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ironmongery Direct
✨Know the Company Inside Out
Before your interview, take some time to research IronmongeryDirect. Understand their history, values, and what makes them a leader in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Distribution Centre Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Be ready to discuss how you can apply these skills at IronmongeryDirect.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving abilities in a warehouse environment. Think about challenges you've faced in previous roles, particularly around stock control or health and safety, and how you overcame them. This will highlight your analytical thinking and practical solutions.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, operational challenges, or growth opportunities within IronmongeryDirect. This shows you're not just interested in the role, but also in how you can contribute to the company's success.
