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- Tasks: Manage and develop junior team members while driving sales and customer satisfaction.
- Company: Join the UK's leading direct supplier with a reputation for excellence.
- Benefits: Enjoy 25 days leave, private healthcare, and a rewards platform for discounts.
- Other info: Recognised as one of the UK’s Best Workplaces in Retail, Hospitality & Leisure 2025.
- Why this job: Be part of a dynamic team making a real impact in a growing company.
- Qualifications: Proven experience in commercial and category management with strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we are the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you are looking to be part of a dynamic, growing company that is built on a foundation of trust and excellence, we would love to hear from you.
We are proud to be recognised as one of the UK's Best Workplaces in Retail, Hospitality & Leisure 2025 by Great Place to Work, a reflection of the positive feedback from our own people and our commitment to creating an exceptional employee experience.
This role includes the management and development of junior members of the team and working closely with our digital, customer service, marketing, and supply chain teams to ensure revenue profitability and customer satisfaction targets are met. The role reports directly to the department manager, ensuring lengthy sign-off processes are avoided and speed of delivery is fundamental.
- Deliver the relevant budgeted sales and margin contribution for the relevant product areas.
- Ensure clear development plans are in place and day-to-day management of any direct reports including regular 1 to 1's and appraisals.
- Merchandise products through the catalogue and website to achieve maximum product performance.
- Monitor, analyse and report product range performance statistics making appropriate recommendations and actions to maximise performance.
- Utilise Google Analytics and work with the Digital team to implement actions to improve conversion rates.
- Develop sales tools for the Contact Centre.
- Develop product management workflow and processes.
Commercial & Category proven experience within the same or equivalent role.
Strong ability to analyse data, draw conclusions and set strategic actions.
E-commerce & Digital experience of trading product in an omnichannel environment.
Project & Change management experience & ability to manage multiple projects simultaneously.
25 days annual leave plus public bank holidays, including the option to buy and sell up to three days per holiday year.
Subsidised private healthcare for employees and their families.
Enhanced family leave benefits.
Fully funded wellbeing offering operated by Health Shield with the ability to claim back medical costs, access to an EAP service including counselling sessions, a GP Anytime service and more.
PERKS - a rewards platform offering hundreds of deals and discounts from the brands you know and love, helping your salary stretch a little further.
Discretionary annual company performance bonus.
Staff discount on our products.
Long service awards, including the option to buy and sell up to three days per holiday year including additional annual leave, life insurance and increased employer pension contributions.
£500 refer a friend incentive scheme.
Please note this job description does not claim to be exhaustive in the duties it defines, and it may to some extent change from time to time. This document will be reviewed during the annual appraisal process and any changes where appropriate will be made formally via the HR Department.
Locations
Indirect Category Manager - Commercial in Chelmsford, Essex employer: Ironmongery Direct
Contact Detail:
Ironmongery Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indirect Category Manager - Commercial in Chelmsford, Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Indirect Category Manager - Commercial in Chelmsford, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Indirect Category Manager role. Highlight your commercial and category management experience, and don’t forget to mention any e-commerce or digital experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how your background makes you a perfect fit. Be sure to mention your ability to analyse data and manage projects effectively.
Showcase Your Team Management Skills: Since this role involves managing junior team members, share examples of your leadership experience. Talk about how you've developed others in previous roles and how you plan to do the same with us at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Ironmongery Direct
✨Know Your Numbers
As an Indirect Category Manager, you'll need to demonstrate your ability to analyse data effectively. Brush up on key metrics related to sales and margin contributions, and be ready to discuss how you've used data to drive strategic actions in previous roles.
✨Showcase Your Team Management Skills
This role involves managing and developing junior team members. Prepare examples of how you've successfully led teams, conducted appraisals, and implemented development plans. Highlight your approach to fostering a positive team environment.
✨Familiarise Yourself with E-commerce Trends
Since the company operates in an omnichannel environment, it's crucial to understand current e-commerce trends. Be prepared to discuss how you've leveraged digital tools, like Google Analytics, to improve product performance and conversion rates.
✨Prepare for Project Management Questions
You'll likely face questions about your project and change management experience. Think of specific projects you've managed, the challenges you faced, and how you ensured timely delivery. This will show your ability to juggle multiple projects effectively.