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- Tasks: Build relationships and drive business growth with key accounts in a dynamic team.
- Company: Join the UK's leading direct supplier with a focus on trust and excellence.
- Benefits: Enjoy hybrid working, competitive bonuses, and extensive training opportunities.
- Other info: Flexible work environment with excellent career development and staff discounts.
- Why this job: Make a real impact by helping customers succeed and driving sales.
- Qualifications: Experience in account management and a passion for building meaningful relationships.
The predicted salary is between 30000 - 40000 £ per year.
What started as a traditional ironmongery shop has since grown into the UK's leading direct supplier, delivering thousands of parcels each week. With a vast range of over 18,000 high-quality products available for next-day delivery, we're the reliable choice for tradespeople who value efficiency, expert advice, and top-tier service. If you're looking to be part of a dynamic, growing company that's built on a foundation of trust and excellence, we'd love to hear from you.
Are you passionate about building meaningful relationships and driving business growth? We're looking for a Key Account Executive to join our Key Account Management (KAM) Team - a high-energy, collaborative team dedicated to helping our customers succeed and drive sales.
This role isn't just about sales; it's about understanding customers' needs, solving challenges, and creating long-term partnerships that fuel mutual success. We offer a hybrid working model, with two days in the office and three from home, giving you the flexibility to work in a way that suits you. On top of that, we have a clear and achievable bonus structure that rewards your performance, ensuring your hard work is recognised. If you're motivated, resilient, and love building relationships that make a difference, we'd love to hear from you!
Reporting into the Key Account Team Manager, you will develop existing Key Account Customer relationships to drive up revenue, average order value (AOV) and order frequency, whilst maintaining gross profit (GP) margins. You will manage your own designated Key Accounts to ensure consistent exceptional service. You will have your finger on the pulse with your KAM customers ensuring you are tracking account performance, ensuring targets are met or exceeded.
You will plan and manage your monthly and quarterly sales strategy of target accounts and outreach plans. Working closely with internal teams to ensure swift issue resolution and seamless customer service. Sharing customer insights with our Marketing and Category Management teams to develop the right value propositions and product features to expand into your target market.
- Experience managing key accounts, fostering long-term relationships, and delivering tailored solutions.
- Demonstrated success in consistently meeting and surpassing sales targets, with a results-driven approach.
- High emotional intelligence and the ability to build rapport and trust with clients and colleagues alike.
- Proven ability to develop and implement account strategies aligned with overarching business objectives.
- Proficient in Microsoft Office and data analysis for identifying trends and opportunities.
Benefits include:
- 25 days annual leave plus public bank holidays.
- Hybrid working arrangements.
- 40 hours of training & development investment per employee annually.
- Private healthcare (subsidised) for employees and their families.
- Health & Wellbeing support via Health Shield, including claim-back medical costs, EAP services, GP Anytime, and more.
- Individual performance-related annual bonus.
- Staff discounts on our extensive product range.
- Long service awards.
- £500 refer-a-friend incentive scheme.
- Free onsite parking at our Head Office.
Become a part of the IronmongeryDirect team, where expertise, collaboration, and customer success are at the heart of everything we do.
Account Executive Executive employer: Ironmongery Direct
Contact Detail:
Ironmongery Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more relationships you build, the better your chances of landing that Account Executive role.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for building relationships shine through. Share stories about how you've helped clients succeed and how you can bring that same energy to their team.
✨Tip Number 3
Do your homework! Research the company and its products before any interviews. Knowing their offerings inside out will help you tailor your approach and show them you're genuinely interested in being part of their success story.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're serious about joining our dynamic team and ready to contribute to our mission of delivering exceptional service.
We think you need these skills to ace Account Executive Executive
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for building relationships and driving business growth shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping our customers succeed.
Tailor Your Application: Make sure to customise your application to highlight your experience with key accounts and how you've fostered long-term relationships in the past. We love seeing specific examples that demonstrate your results-driven approach!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see how you can fit into our dynamic team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Ironmongery Direct
✨Know Your Products Inside Out
Before the interview, take some time to familiarise yourself with the range of products offered by the company. Understanding their offerings will not only help you answer questions confidently but also demonstrate your genuine interest in the role and the business.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained relationships with clients. Highlight how these relationships led to business growth or problem-solving, as this aligns perfectly with the company's focus on long-term partnerships.
✨Be Ready to Discuss Sales Strategies
Think about your approach to developing sales strategies for key accounts. Be prepared to discuss how you would plan and manage outreach efforts, track performance, and ensure targets are met. This shows that you're proactive and results-driven, which is exactly what they’re looking for.
✨Emphasise Your Team Collaboration Skills
Since the role involves working closely with internal teams, be ready to share examples of how you've collaborated with others to resolve issues or enhance customer service. This will highlight your ability to work in a dynamic, team-oriented environment, which is crucial for success in this position.