Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts, drive growth, and ensure satisfaction through strategic sales processes.
- Company: Join Ironclad, the leading AI contracting platform trusted by top organisations.
- Benefits: Enjoy private medical insurance, generous leave policies, and monthly wellbeing stipends.
- Why this job: Be part of a dynamic team shaping the future of contract management.
- Qualifications: 2-5 years in B2B SaaS sales or account management with strong communication skills.
- Other info: Opportunity to build your career in a supportive and innovative environment.
The predicted salary is between 36000 - 60000 £ per year.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton.
Responsibilities:
- Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
- Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
- Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
- Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
- Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad's capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.
Key Skills and Requirements:
- At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
- You've sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
- Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.
- Curiosity and genuine interest about our product, mission, and industry.
- Excellent communication skills, and persistent follow through on commitments to our customers.
- Works well with other teams and wants to own projects outside of just closing deals.
- Self-sufficient with a strong internal sense of urgency, hard-working, and humble.
- Comfortable with commercial negotiation and willingness to iterate selling style as needed.
Benefits:
- Private Medical & Dental insurance, covered at 100% for you and dependents.
- Life assurance and Income Protection.
- Generous leave policies, including parental leave, medical leave and compassionate leave.
- Family-forming support through Maven for you and your partner.
- Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use.
- One-time home office setup stipend.
- Standard pension contribution scheme.
- Regular team events to connect, recharge, and have fun.
- And most importantly: the opportunity to help build the company you want to work at.
Candidates must have the unrestricted right to work in the United Kingdom.
Customer Account Executive, EMEA in London employer: Ironclad
Contact Detail:
Ironclad Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Executive, EMEA in London
✨Tip Number 1
Get to know Ironclad inside out! Familiarise yourself with their products and the industry. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the role of Customer Account Executive. Highlight your sales successes and how you can drive value for Ironclad's customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Ironclad team.
We think you need these skills to ace Customer Account Executive, EMEA in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and our mission shine through. We want to see that you genuinely care about what we do at Ironclad and how you can contribute to our success.
Tailor Your Experience: Make sure to highlight your relevant experience in B2B SaaS sales or account management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to break things down!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ironclad
✨Know Your Product Inside Out
Before the interview, make sure you dive deep into Ironclad's platform and its features. Understand how it transforms agreements into assets and be ready to discuss how this can benefit potential customers. Showing genuine curiosity about the product will impress your interviewers.
✨Prepare for Sales Scenarios
Think of specific examples from your past experience where you've successfully managed a sales cycle or identified growth opportunities. Be ready to articulate these stories clearly, focusing on your role in driving customer value and satisfaction. This will demonstrate your capability as a Customer Account Executive.
✨Showcase Your Collaboration Skills
Ironclad values teamwork across various departments. Prepare to discuss how you've worked with other teams in the past, such as Customer Success or Product teams, to ensure seamless execution and customer satisfaction. Highlighting your collaborative spirit will resonate well with the interviewers.
✨Practice Your Negotiation Techniques
Since the role involves commercial negotiation, brush up on your negotiation skills. Think of times when you've had to adapt your selling style to close a deal. Being able to discuss your approach to negotiation will show that you're not just a closer but a strategic thinker.
