Ironclad, Inc. in London is seeking a Technical Platform Expert (Support) to provide end-to-end technical assistance and post-implementation guidance for the Ironclad platform.
You will troubleshoot product issues, own cases through resolution, and collaborate with Product and Engineering to drive adoption and value for customers. This is a hybrid London role requiring in-office presence several days a week. Previous SaaS support experience and a strong communication skillset are essential.
EMEA Technical Platform Expert | AI-Driven Support (Hybrid) employer: Ironclad Inc.
Ironclad is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer extensive training and development opportunities, empowering our team to excel in their roles while driving meaningful change in the contracting landscape. Join us to be part of a forward-thinking company that values your contributions and supports your professional journey.
