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For Companies At a Glance
- Tasks: Drive customer success by managing accounts and identifying growth opportunities.
- Company: Join Ironclad, a leading AI contracting platform recognised for innovation and workplace culture.
- Benefits: Enjoy private medical insurance, generous leave policies, and monthly wellbeing stipends.
- Why this job: Be part of a dynamic team transforming contracts into valuable assets.
- Qualifications: 2-5 years in B2B SaaS sales or account management with strong communication skills.
- Other info: Opportunity to shape the company culture and work in a collaborative environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead.
We’re consistently recognized as a leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On.
We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
Responsibilities
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Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
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Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
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Collaborate cross‑functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long‑term partnership success.
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Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
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Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.
Key Skills and Requirements
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At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
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You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
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Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross‑sell opportunities within your book of business.
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Curiosity and genuine interest about our product, mission, and industry.
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Excellent communication skills, and persistent follow through on commitments to our customers.
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Works well with other teams and wants to own projects outside of just closing deals.
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Self‑sufficient with a strong internal sense of urgency, hard‑working, and humble.
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Comfortable with commercial negotiation and willingness to iterate selling style as needed.
Benefits
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Private Medical & Dental insurance, covered at 100% for you and dependents
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Life assurance and Income Protection
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Generous leave policies, including parental leave, medical leave and compassionate leave
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Family‑forming support through Maven for you and your partner
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Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use
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One‑time home office setup stipend
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Standard pension contribution scheme
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Regular team events to connect, recharge, and have fun
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And most importantly: the opportunity to help build the company you want to work at
Candidates must have the unrestricted right to work in the United Kingdom.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Customer Account Executive, EMEA employer: Ironclad Inc.
Contact Detail:
Ironclad Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Executive, EMEA
✨Tip Number 1
Get to know the company inside out! Research Ironclad's products, mission, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the role of Customer Account Executive. Highlight your sales successes and how you can drive value for Ironclad's customers.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you note expressing your appreciation and reiterating your enthusiasm for the role. It shows professionalism and keeps you top of mind.
We think you need these skills to ace Customer Account Executive, EMEA
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and our mission shine through. We want to see that you genuinely care about helping customers and driving value with our platform.
Tailor Your Experience: Make sure to highlight your relevant experience in B2B SaaS sales or account management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those success stories!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ironclad Inc.
✨Know Your Product Inside Out
Before the interview, make sure you dive deep into Ironclad’s platform and its capabilities. Understand how it transforms contracts into assets and be ready to discuss specific features that resonate with customer needs. This will show your genuine interest and help you articulate value during the conversation.
✨Prepare for Real-World Scenarios
Think about past experiences where you've successfully managed accounts or closed deals. Be ready to share specific examples that highlight your skills in identifying customer needs and driving growth. This will demonstrate your ability to execute a strategic sales process effectively.
✨Brush Up on Sales Tools
Familiarise yourself with common sales tools and how they can help surface upsell and cross-sell opportunities. If you have experience with any specific tools mentioned in the job description, be prepared to discuss how you’ve used them to maintain pipeline hygiene and accurate forecasting.
✨Show Your Collaborative Spirit
Ironclad values teamwork, so be ready to talk about how you've collaborated with other teams in the past. Share examples of how you’ve worked cross-functionally to ensure customer satisfaction and long-term success, as this will align with their emphasis on seamless execution.
