At a Glance
- Tasks: Provide hands-on IT support and troubleshoot devices at customer sites.
- Company: Iron Systems, Inc., a leader in tech solutions.
- Benefits: Training opportunities and a chance to grow your IT skills.
- Other info: Strong communication skills and professionalism are key.
- Why this job: Join a dynamic team and make a difference in tech support.
- Qualifications: 2-4 years of experience and ITIL awareness required.
The predicted salary is between 35000 - 45000 £ per year.
Iron Systems, Inc. is seeking a desktop support technician to serve at customer sites, delivering second-line IT assistance and hands-on support for network and compute devices. You will install, upgrade and troubleshoot Windows and Mac workstations, maintain hardware and peripherals, record requests, and escalate when needed.
The role requires 2–4 years' experience and ITIL awareness. On-site engagement, strong communication, and a professional demeanor are essential; training opportunities are available.
Desktop Support Engineer I in Cambridge employer: Iron Systems, Inc
Iron Systems, Inc. is an excellent employer that values its employees by providing a supportive work culture and ample training opportunities for growth in the IT field. Located at customer sites, this role offers the chance to engage directly with clients, enhancing your communication skills while working in a dynamic environment that encourages professional development.
