At a Glance
- Tasks: Support IT activities and gain hands-on experience in a dynamic environment.
- Company: Join Iron Mountain, a leader in data management with a commitment to innovation.
- Benefits: Earn a competitive salary while receiving mentorship and professional development.
- Other info: Enjoy a collaborative culture with opportunities for growth and travel.
- Why this job: Kickstart your IT career with real-world experience and impactful projects.
- Qualifications: Proactive attitude and willingness to learn; IT skills are a plus.
The predicted salary is between 15000 - 20000 € per year.
An exciting opportunity for a proactive individual to join Iron Mountain’s contract with the Nuclear Decommissioning Authority to support key IT activities within operational and project teams.
Role Arrangements
- 18‑Month Apprenticeship in collaboration with Riverside College.
- Salary: minimum wage plus benefits received via Iron Mountain.
- Office base: Birchwood, Warrington, WA3 6GR, United Kingdom with occasional travel to Cumbria and Scotland.
- Working pattern: Monday‑Friday 07:30‑15:30, with fortnightly attendance at Riverside College on a Friday.
- Mentorship support: Technical Business Analyst.
- Security clearance vetting required (BPSS).
Key Learning and Experience
- Use of IT systems such as Microsoft, Google, and Power BI.
- Stakeholder management for IT requirements.
- Maintaining documentation in line with GDPR and ISO requirements.
- IT techniques, including report generation from Power BI and Excel/Google Sheets management.
- Peer‑to‑peer shadowing of IT activities undertaken in the contract.
- Undertaking key learning modules such as the code of ethics.
Role Experience Over 18 Months
- Providing technical support to operations, PMO, and contract teams.
- Supporting the production of process maps to aid IT guidance documentation.
- Working closely with client IT teams and raising service‑desk tickets for ongoing work.
- Providing administration support on IT testing undertaken by the Technical Analyst.
- Learning to run Power BI reports and share them with stakeholders.
Core Competencies Expected
- IT capabilities with Microsoft software – Excel being a leading product.
- Power BI and Visio (desired).
- Maintain health and safety standards within the working environment.
- Good understanding of the English language and basic financial acumen.
- Ability to understand and follow verbal and written instructions.
- Attention to detail.
- Willingness to learn and grow.
- Ability to work as part of a team and independently.
- Adherence to confidentiality and professional conduct.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com.
Digital Support Technician IT Apprentice in Warrington employer: Iron Mountain
Iron Mountain offers a dynamic and supportive work environment for its Digital Support Technician IT Apprentices, fostering professional growth through hands-on experience and mentorship from industry experts. Located in Birchwood, Warrington, this role provides a unique opportunity to engage with key IT activities while collaborating with the Nuclear Decommissioning Authority, ensuring that apprentices gain valuable skills in a forward-thinking company committed to equal employment opportunities and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Support Technician IT Apprentice in Warrington
✨Tip Number 1
Get your networking game on! Reach out to current or former employees at Iron Mountain on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview like it’s a big exam. Research the company, understand their values, and be ready to discuss how your skills align with the role. We want to see your passion for IT and how you can contribute!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers, so you can shine when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Iron Mountain.
We think you need these skills to ace Digital Support Technician IT Apprentice in Warrington
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for IT shine through! We want to see that you're excited about the opportunity to learn and grow in this role. A little enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences, especially those related to Microsoft software and stakeholder management. We love seeing how you connect your background to what we’re looking for!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Iron Mountain
✨Know Your Tech
Familiarise yourself with the IT systems mentioned in the job description, especially Microsoft Excel and Power BI. Be ready to discuss how you've used these tools in the past or how you plan to learn them during your apprenticeship.
✨Show Your Proactivity
Iron Mountain is looking for a proactive individual, so come prepared with examples of times you've taken initiative. Whether it's a project at school or a personal endeavour, highlight your willingness to step up and tackle challenges.
✨Understand Stakeholder Management
Since the role involves stakeholder management, think about how you would approach working with different teams. Prepare to discuss any experiences you have in collaborating with others and how you handle communication effectively.
✨Emphasise Your Willingness to Learn
This apprenticeship is all about growth, so make sure to express your eagerness to learn and develop new skills. Share specific areas you're excited to explore, like GDPR compliance or process mapping, to show you're ready to dive in.
