Solution Design Manager - Warehouse & Logistics

Warehousing & Logistics Solution Design Manager IRON MOUNTAIN At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU. ABOUT THE OPPORTUNITY Reporting to the W&L Commercial Director in UK, Ireland, and being part of the European Commercial team, the Solutions Designer is responsible for creating technical designs and solutions that meet customer requirements. The role will focus on the UK & Irish markets leading the sales work to deliver our ambitious growth targets and meet the corporate objectives of the W&L business. The role will provide crucial industry experience to develop and refine solutions for customers, working with Operational colleagues to ensure we can meet client needs with the right commercial solution. It’s a role that spans Operations, Commercial and Product Development to ensure we are well placed to deliver the growth. Typical objectives for the role will include: Analyse data, prepare solutions design cost model incorporating assessment of data, productivities, headcount, equipment, space and costings. Lead the development and design of innovative warehousing solutions that meet the needs of the customer. This includes storage solutions, material handling equipment, process improvements and layout designs. Identify inefficiencies in current warehousing processes and develop solutions to improve productivity, space utilisation, and cost-effectiveness Collaborate with clients, internal stakeholders, and external vendors to gather requirements, present solutions, and manage expectations throughout the project lifecycle. Develop detailed solution design documentation, including workflows, data models, process flows, and modelling assumptions Assess the feasibility of proposed solutions, including evaluating technologies, tools, and systems to determine the best fit for customer needs. Stay updated with the latest technology trends and advancements to continuously improve the design of solutions. THE IDEAL CANDIDATE Extensive experience in warehousing or logistics solutions design The ideal candidate will have multiple years of experience in contract logistics industry, preferably with 3PL experience In-depth understanding of warehousing operations, distribution, material handling, and logistics processes. Experience with Lean, Six Sigma, or other continuous improvement methodologies. Strong analytical and problem-solving skills to identify operational inefficiencies and develop effective solutions. Ability to prepare budgets, create cost-effective solutions, and understand the financial impact of warehousing designs. Track record of developing complex logistics solutions for customer, subsequently turning into sales Be used to working in a global organisation and collaborative matrix structure Proficient in Microsoft Office Applications (Excel, Work, PowerPoint and Visio) and Google applications Modelling tools like CAST, CLASS, Paragon, or AutoCad WHAT’S IN IT FOR YOU? Be part of an ever evolving global organisation focused on transformation Have a support system where you have a safe place to voice your opinion and share feedback Open space to be creative, strategize, brainstorm, and plan for the future success of IRM Global connectivity to learn from 27,000+ teammates across 63 countries Be part of a winning team who embrace diversity, inclusion, and our differences