Service and Admin Support

Service and Admin Support

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design custom archival solutions and collaborate with teams to drive business growth.
  • Company: Join Iron Mountain, a leader in media and archival services.
  • Benefits: Competitive pay, flexible work options, and comprehensive health plans.
  • Why this job: Make an impact in the archival community while innovating with cutting-edge solutions.
  • Qualifications: Experience in libraries or archives, strong problem-solving skills, and a Master’s Degree in Library Science.
  • Other info: Enjoy opportunities for continuous learning and professional growth in a global setting.

The predicted salary is between 36000 - 60000 £ per year.

Iron Mountain is seeking a dynamic and experienced Library & Archival Services Pre-Sales Specialist to join our Media and Archival Services team. In this role, you will be responsible for bridging the gap between specialized archival needs and Iron Mountain’s technical solutions, acting as a subject matter expert to design custom digitization and collection management strategies that drive new business growth. This is a high-impact, individual contributor role designed for a professional who thrives on innovation and building deep relationships within the library and archival community.

What You’ll Do

  • Lead the design of tailored archival and digitization solutions by working closely with customers to understand their unique collections and delivering strategic recommendations that provide actionable insights.
  • Collaborate with sales professionals and project teams to manage the sales pipeline, respond to complex RFPs, and ensure that proposed solutions are delivered successfully and meet revenue targets.
  • Ensure compliance with global preservation standards and internal policies while representing the organization at industry conferences to create and advance new business opportunities.

What You’ll Bring

  • Demonstrable experience in a library, archives, or special collections environment, with a strong background in academic research institutions.
  • Strong knowledge of digitization workflows, collection management systems, and the technical standards required to create high-quality digital surrogates.
  • Proven ability in stakeholder management and complex problem-solving, with the flexibility to travel up to 50% to engage with various constituencies.
  • Master’s Degree in Library Science (MLIS) or an industry-standard equivalent.

What We Offer

  • Competitive compensation and benefits aligned with your professional experience.
  • Flexible work options to support how you deliver your best work.
  • Comprehensive health, wellness, and retirement plans.
  • Opportunities for continuous learning and professional growth within a global organization.

Service and Admin Support employer: Iron Mountain

Iron Mountain is an exceptional employer that values innovation and collaboration, particularly in the dynamic field of library and archival services. With a strong commitment to employee growth, we offer comprehensive health and wellness benefits, flexible work options, and opportunities for continuous learning within a global organisation. Our supportive work culture fosters deep relationships and encourages professionals to thrive while making a meaningful impact in the archival community.
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Contact Detail:

Iron Mountain Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service and Admin Support

✨Tip Number 1

Network like a pro! Get out there and connect with folks in the library and archival community. Attend industry events, join relevant online groups, and don’t be shy about reaching out to people on LinkedIn. Building relationships can open doors to opportunities you might not find on job boards.

✨Tip Number 2

Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with digitization workflows and collection management systems. Share specific examples of how you've tackled challenges in the past – it’ll show them you’re the real deal.

✨Tip Number 3

Be proactive in your job search! Instead of just waiting for job postings, reach out directly to companies you admire, like Iron Mountain. Express your interest in their work and ask if they have any upcoming opportunities. You never know what might come from a simple conversation!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you stand out. Tailor your approach to each role, especially when it comes to showcasing your problem-solving skills and stakeholder management experience. Let’s get you that dream job!

We think you need these skills to ace Service and Admin Support

Library Science
Archival Services
Digitization Workflows
Collection Management Systems
Stakeholder Management
Complex Problem-Solving
Strategic Recommendations
Compliance with Preservation Standards
Sales Pipeline Management
RFP Response Management
Relationship Building
Industry Knowledge
Flexibility to Travel

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in library and archival services. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Expertise: Since this role requires a strong background in digitization workflows and collection management, be sure to include specific examples of your past work. We love seeing how you’ve tackled complex problems and delivered innovative solutions!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your fit for the role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at Iron Mountain

✨Know Your Stuff

Make sure you brush up on your knowledge of library and archival services, especially digitization workflows and collection management systems. Being able to discuss specific examples from your experience will show that you’re not just familiar with the concepts but can apply them in real-world scenarios.

✨Tailor Your Approach

Before the interview, think about how your skills align with the specific needs of Iron Mountain. Prepare to discuss how you would design custom solutions for their clients, showcasing your problem-solving abilities and understanding of their business model.

✨Showcase Your Collaboration Skills

Since this role involves working closely with sales professionals and project teams, be ready to share examples of how you've successfully collaborated in the past. Highlight any experiences where you managed stakeholder relationships or contributed to a team’s success.

✨Ask Insightful Questions

Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current projects, challenges they face in the industry, or how they measure success in their archival services. This shows you’re engaged and eager to contribute.

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