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- Tasks: Manage global billing processes and support the Apttus Billing Platform.
- Company: Join Iron Mountain, a leader in sustainable data solutions powered by renewable energy.
- Benefits: Enjoy remote work options, competitive rewards, and opportunities for personal growth.
- Why this job: Be part of a dynamic team driving innovation and fostering collaboration in a fast-paced environment.
- Qualifications: Experience in billing management with expertise in Salesforce and Apttus platforms required.
- Other info: Contribute to a sustainable future while connecting with a diverse global workforce.
The predicted salary is between 28800 - 43200 £ per year.
Iron Mountain's global colocation platform enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions in 19 locations powered by 100% renewable energy. We are seeking a dynamic and highly motivated Quote to Cash Administrator to join our growing team. This is a pivotal role where you'll be instrumental in optimizing our global billing processes, driving efficiency, and fostering strong cross-functional partnerships. If you thrive in a fast-paced environment and are passionate about leveraging cutting-edge SaaS and CRM systems, we want to hear from you!
Your role in our mission:
- Architect daily operations: You'll be the linchpin for the seamless administration and support of our global Apttus Billing Platform.
- Empower financial excellence: Collaborate closely with the Accounting team, orchestrating precise customer orders, managing contract renewals, and ensuring flawless invoicing for services.
- Drive order lifecycle: Champion the meticulous processing and review of all new customer orders, suborders, and critical contract renewals.
- Innovate and enhance: Actively contribute to ongoing system improvements, participating in enhancement requests and shaping the intake process for our platforms.
- Foster collaboration: Build strong partnerships with our Salesforce team, leading initiatives for effective training programs and robust process documentation.
- Transform user experience: Dive into Level 1 support topics, analyzing trends to design and implement impactful strategies for targeted training and user adoption improvements.
Valued skills and experience:
- Analytical prowess: Possess exceptional analytical and problem-solving skills, thriving on tackling complex business challenges and delivering robust end-to-end solutions.
- Precision & persistence: You are meticulously detail-oriented, a highly collaborative team player, and relentlessly persistent in overcoming obstacles or challenges.
- Communication mastery: Demonstrate a strong background in crafting and delivering compelling internal communications that inform and engage.
- System fluency: Exhibit a natural flair for leveraging IT systems to implement effective, practical solutions while meticulously maintaining data integrity.
- Reporting wizardry: Your reporting skills are exemplary; you wield Excel/Sheets with expert precision, proficient in pivots, databases, sorting, and advanced data manipulation.
- Quote to Cash acumen: Several years of experience as a billing manager or handling order entry, with hands-on expertise in Salesforce and/or Apttus Quote to Cash platforms.
Discover what we offer:
- Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
- Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
- Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
- Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
- Competitive Total Rewards: Supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
- Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
- Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
- Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
- Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
Quote to Cash Administrator employer: Iron Mountain
Contact Detail:
Iron Mountain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quote to Cash Administrator
✨Tip Number 1
Familiarise yourself with the Apttus Billing Platform and Salesforce, as these are crucial tools for the Quote to Cash Administrator role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your commitment to mastering these systems.
✨Tip Number 2
Network with current or former employees of Iron Mountain, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved billing processes or collaborated with cross-functional teams in your previous roles. This will showcase your analytical prowess and problem-solving skills, which are key for this position.
✨Tip Number 4
Stay updated on industry trends related to billing and order management. Being knowledgeable about the latest developments can help you stand out during discussions and show your enthusiasm for the role and the company.
We think you need these skills to ace Quote to Cash Administrator
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Quote to Cash Administrator position. Highlight key responsibilities and required skills, ensuring you understand how your experience aligns with what Iron Mountain is looking for.
Tailor Your CV: Customise your CV to reflect relevant experience in billing processes, SaaS, and CRM systems. Emphasise your analytical skills, attention to detail, and any previous roles that involved order management or financial collaboration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've driven efficiency in past positions and your experience with Salesforce or Apttus platforms.
Highlight Communication Skills: In both your CV and cover letter, demonstrate your communication mastery. Provide examples of how you've effectively communicated complex information to stakeholders or contributed to team training initiatives.
How to prepare for a job interview at Iron Mountain
✨Showcase Your Analytical Skills
As a Quote to Cash Administrator, you'll need strong analytical abilities. Prepare examples of how you've tackled complex business challenges in the past, and be ready to discuss your problem-solving process during the interview.
✨Demonstrate System Fluency
Familiarity with IT systems is crucial for this role. Brush up on your knowledge of Salesforce and Apttus platforms, and be prepared to discuss how you've used these tools to enhance processes or maintain data integrity.
✨Highlight Your Communication Mastery
Effective communication is key in this position. Think of instances where you've crafted compelling internal communications or led training initiatives, and be ready to share these experiences to demonstrate your skills.
✨Prepare for Collaboration Questions
This role requires strong cross-functional partnerships. Be ready to discuss how you've successfully collaborated with different teams in the past, particularly with finance or IT departments, to drive efficiency and improve processes.
