Design Manager - EMEA in London

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centres, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

The Design Manager leads the delivery of complex design scope for data centre new builds, customer fit-outs, phased expansions and operational upgrades. Working within the regional Design team, the role directs multidisciplinary consultants and coordinates internal stakeholders to deliver safe, compliant, resilient and commercially effective solutions. The Design Manager operates with minimal day-to-day guidance and is accountable for major systems, packages or defined project phases. The role independently resolves routine escalations, presents recommendations and knows when an issue requires senior intervention. The role is an individual contributor that provides peer guidance and supports the development of less experienced colleagues.

Responsibilities:

• Own the design delivery of complex building systems, major multidisciplinary packages or defined project phases from brief through construction support and commissioning handover.
• Direct external design consultants and coordinate developers, equipment manufacturers, contractors and project managers in accordance with Iron Mountain standards and project requirements.
• Establish package-level design plans, deliverables, responsibilities, decision dates and review gates, then manage performance against cost, schedule and quality objectives.
• Lead multidisciplinary reviews and resolve coordination, constructability, compliance and technical interface issues within assigned scope.
• Assess risks, opportunities and design options, develop evidence-based recommendations and escalate decisions that affect project strategy, customer commitments or material cost and schedule.
• Interface with Construction, Operations, Commercial, Finance, Sales Engineering, Security, Sustainability and other stakeholders to validate requirements and secure timely decisions.
• Provide accurate design reporting, forecasts and governance information, including key risks, decisions, changes and consultant performance.
• Support site selection and technical due diligence, customer solutions, planning and permitting, value engineering and procurement of long-lead owner-furnished equipment.
• Apply global standards and regional requirements, identify justified deviations and support the formal review and approval process.
• Capture lessons learned, improve regional tools and processes and mentor Associate Design Managers and peers through project work.
• Promote a safe, inclusive and collaborative working environment and provide professional support to projects across the business when requested.

Key Skills, Requirements and Competencies:

• University degree in Architecture, Mechanical Engineering, Electrical Engineering, Building Services Engineering or a related discipline, or equivalent practical experience.
• Typically 5-9 years of relevant experience in data centres, mission-critical facilities or another complex, services-led technical environment.
• Strong working knowledge of multidisciplinary data centre or critical-facility design, including mechanical, electrical, life-safety, controls, architectural and civil interfaces.
• Demonstrated experience managing consultants and coordinating design across project stakeholders with limited supervision.
• Ability to own complex scope, analyse options, manage design risk and resolve escalated technical and delivery issues.
• Good knowledge of relevant national and local codes, standards, permitting processes and authority requirements.
• Commercial awareness, including the relationship between design decisions, capital cost, operating performance, programme and customer requirements.
• Strong written, presentation, negotiation and stakeholder-management skills.
• Ability to mentor colleagues and promote consistent design-management practice without formal line authority.
• Ability to travel domestically and internationally as required, typically up to 25%.
• Professional registration or engineering licence is preferred where relevant to the discipline and jurisdiction.

This job description is not intended to be an all-inclusive statement of every duty and responsibility of the jobholder. The responsibilities and requirements described above may be reviewed and adjusted to reflect business needs, local requirements and reasonable role-related duties.