Job summary
We are currently seeking an experienced and motivated First Line Manager (FLM) to join our team across our warehouse and logistics operations.
Key Accountabilities:
- Supervise, coach, and support warehouse personnel. Manage staff attendance, and conduct performance reviews to ensure a productive and engaged team.
- Prepare shift plans, allocate tasks, and oversee both inbound and outbound warehouse activities to meet daily productivity and quality goals.
- Monitor KPIs and resolve stock discrepancies, including missing or damaged items, to maintain accurate inventory and high operational standards.
- Enforce and document compliance with all health and safety regulations. Conduct daily safety checks and manage weekly system tests for fire alarms and sprinklers.
- Lead incident investigations and ensure all staff are properly trained and briefed on health and safety protocols.
- Act as the primary liaison between internal departments, suppliers, and transport providers. Manage customer escalations and create handover reports to ensure seamless operations between shifts.
- Maintain accurate operational records and inventory reports. Manage maintenance requests for vehicles and equipment, and support payroll processes.
Skills & Experience:
- Experience of working at Team Leader level in Warehouse/3PL/Logistics industry.
- Proven ability to manage and motivate warehouse teams effectively.
- Strong organisational skills with the ability to multitask and prioritise in a fast‑paced environment.
- Good knowledge of warehouse operations, stock control processes, and health and safety regulations.
- Excellent communication and interpersonal skills for liaising with staff, customers, and suppliers.
- Competency in using warehouse management systems, planning tools, and Microsoft Office applications.
- Ability to work under moderate supervision and exercise sound judgment in decision‑making.
What's in it for you?
- Consistent Schedule
- Competitive Salary Rewarding your expertise and dedication.
- Generous Leave increasing with length of service.
- Your Well‑being First: We offer Private Medical Insurance and a confidential Employee Assistance Program (EAP) for you and your family's health and life needs.
- Secure Your Future: Benefit from our generous pension scheme, with Iron Mountain contributing 6.5%, plus Life Assurance covering four times your annual salary.
- Perks for Your Lifestyle: Enjoy a range of voluntary benefits like Dental Insurance, a Bike to Work scheme, fitness membership discounts, and an Electric Vehicle Scheme.
Category: Operations Group
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE.
Requisition: J0102420
StudySmarter Expert Advice🤫
We think this is how you could land First Line Manager - Days
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Iron Mountain, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Iron Mountain specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Iron Mountain
✨Know Your Manufacturing Processes
Before you walk into the interview with Iron Mountain, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Iron Mountain value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
