At a Glance
- Tasks: Support IT activities and gain hands-on experience in a dynamic environment.
- Company: Join Iron Mountain, a leader in sustainable information management.
- Benefits: Minimum wage salary, mentorship, and professional development opportunities.
- Other info: 18-month apprenticeship with potential for growth and travel opportunities.
- Why this job: Kickstart your career while making a positive impact on customers and the planet.
- Qualifications: Proactive attitude and basic IT skills; willingness to learn is key.
The predicted salary is between 15000 - 20000 € per year.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centres, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
IT Apprenticeship (1 Post Available)
Role Arrangements: 18 Month Apprenticeship with Iron Mountain in collaboration with Riverside College. Salary will be minimum wage along with benefits received via Iron Mountain. Office base - Hinton House - (Birchwood, Warrington, WA3 6GR, United Kingdom) with occasional travel to other sites in Cumbria and Scotland. Working Pattern - Monday - Friday 07.30 - 15.30 - with fortnightly attendance to Riverside College on a Friday. Mentorship Support - Technical Business Analyst. Security Clearance Vetting will be required (BPSS).
Objectives of the role:
- An exciting opportunity for a proactive individual to join Iron Mountain’s contract with the Nuclear Decommissioning Authority has arisen to support key IT activities within operational and project teams.
- The role will provide experience in the following areas:
- Use of IT systems such as Microsoft, Google and Power BI.
- Stakeholder management for IT requirements.
- Maintaining documentation in line with GDPR and ISO requirements.
- IT techniques such as report generation from Power BI and excel/google sheets management.
- Peer to peer shadowing of IT activities undertaken in the contract.
- Undertaking key learning modules as provided by Iron Mountain such as code of ethics.
Role experience over 18 Months:
- Working alongside the Technical Business Analyst and supporting the role in the following areas:
- Providing technical support to operations, PMO and contract teams.
- Support the production of process maps to aid IT guidance documentation on software used in the contract.
- Work closely with client IT teams and raise IT service desk tickets to support requests on ongoing work.
- Provide administration support on any IT testing that the Technical Analyst may be undertaking.
- Learn how to run Power BI reports and share with stakeholders.
Core Competencies Expected:
- IT capabilities with Microsoft software - excel being a leading product.
- Power BI and Visio (desired).
- Maintain health and safety standards within the working environment - following site procedures.
- Good understanding of the English language and basic financial acumen.
- Ability to understand and follow both verbal and written instructions.
- Attention to detail.
- Willingness to learn and grow.
- Ability to work as part of a team and independently.
- Adherence to confidentiality and professional conduct.
Category: Information Technology
Digital Support Technician IT Apprentice employer: Iron Mountain
Iron Mountain is an exceptional employer that values the contributions of its employees while fostering a culture of growth and innovation. As a Digital Support Technician IT Apprentice, you will benefit from hands-on experience in a supportive environment, with mentorship from industry professionals and opportunities for professional development. Located in Birchwood, Warrington, our commitment to sustainability and social responsibility makes working here not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Support Technician IT Apprentice
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Iron Mountain on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Iron Mountain's values and recent projects. Show us that you're not just another candidate; demonstrate how your skills align with their mission of sustainable solutions.
✨Tip Number 3
Practice common interview questions, especially those related to IT support and teamwork. We want to see how you handle challenges and work with others, so be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Iron Mountain team.
We think you need these skills to ace Digital Support Technician IT Apprentice
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Support Technician role. Highlight any relevant IT skills, especially with Microsoft software and Power BI, and don’t forget to mention your willingness to learn and grow!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the apprenticeship and how your unique contributions can elevate Iron Mountain’s mission. Keep it concise but impactful.
Showcase Your Attention to Detail:In your application, demonstrate your attention to detail. Whether it’s through your CV formatting or the way you articulate your experiences, make sure everything is polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our team at Iron Mountain!
How to prepare for a job interview at Iron Mountain
✨Know Your Tech
Familiarise yourself with the IT systems mentioned in the job description, especially Microsoft Excel and Power BI. Be ready to discuss how you've used these tools in the past or how you plan to learn them during your apprenticeship.
✨Show Your Curiosity
Iron Mountain values curiosity and a willingness to learn. Prepare questions about the role and the company that show you're genuinely interested in their work and how you can contribute to their mission.
✨Highlight Teamwork Skills
Since the role involves working closely with various teams, be prepared to share examples of how you've successfully collaborated with others in previous experiences. This could be from school projects, part-time jobs, or even group activities.
✨Understand GDPR and ISO
Brush up on your knowledge of GDPR and ISO requirements, as these are crucial for maintaining documentation in this role. Being able to discuss these topics will demonstrate your attention to detail and understanding of compliance.
