At a Glance
- Tasks: Support IT activities and gain hands-on experience in a dynamic environment.
- Company: Join Iron Mountain, a leader in sustainable information management.
- Benefits: Minimum wage salary, benefits, mentorship, and professional development.
- Other info: 18-month apprenticeship with opportunities for career advancement.
- Why this job: Kickstart your career while making a positive impact on customers and the planet.
- Qualifications: Basic IT skills and a willingness to learn and grow.
The predicted salary is between 15000 - 20000 £ per year.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centres, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
IT Apprenticeship (1 Post Available)
Role Arrangements: 18 Month Apprenticeship with Iron Mountain in collaboration with Riverside College. Salary will be minimum wage along with benefits received via Iron Mountain. Office base - Hinton House - () with occasional travel to other sites in Cumbria and Scotland. Working Pattern - Monday - Friday 07.30 - 15.30 - with fortnightly attendance to Riverside College on a Friday. Mentorship Support - Technical Business Analyst. Security Clearance Vetting will be required (BPSS).
Objectives of the role: An exciting opportunity for a proactive individual to join Iron Mountain’s contract with the Nuclear Decommissioning Authority has arisen to support key IT activities within operational and project teams. The role will provide experience in the following areas:
- Use of IT systems such as Microsoft, Google and Power BI.
- Stakeholder management for IT requirements.
- Maintaining documentation in line with GDPR and ISO requirements.
- IT techniques such as report generation from Power BI and excel/google sheets management.
- Peer to peer shadowing of IT activities undertaken in the contract.
- Undertaking key learning modules as provided by Iron Mountain such as code of ethics.
Role experience over 18 Months: Working alongside the Technical Business Analyst and supporting the role in the following areas:
- Providing technical support to operations, PMO and contract teams.
- Support the production of process maps to aid IT guidance documentation on software used in the contract.
- Work closely with client IT teams and raise IT service desk tickets to support requests on ongoing work.
- Provide administration support on any IT testing that the Technical Analyst may be undertaking.
- Learn how to run Power BI reports and share with stakeholders.
Core Competencies Expected:
- IT capabilities with Microsoft software - excel being a leading product.
- Power BI and Visio (desired).
- Maintain health and safety standards within the working environment - following site procedures.
- Good understanding of the English language and basic financial acumen.
- Ability to understand and follow both verbal and written instructions.
- Attention to detail.
- Willingness to learn and grow.
- Ability to work as part of a team and independently.
- Adherence to confidentiality and professional conduct.
Category: Information Technology
Digital Support Technician IT Apprentice in Derby employer: Iron Mountain
Iron Mountain is an exceptional employer that values the contributions of its employees while fostering a culture of growth and innovation. As a Digital Support Technician IT Apprentice, you will benefit from hands-on experience in a supportive environment, with mentorship from industry professionals and opportunities for professional development. Located at Hinton House, with occasional travel to beautiful sites in Cumbria and Scotland, you'll be part of a team dedicated to making a positive impact on our customers and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Support Technician IT Apprentice in Derby
✨Tip Number 1
Network like a pro! Reach out to current employees at Iron Mountain on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT Apprentice role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your IT skills, especially with Microsoft software and Power BI. We recommend doing some mock interviews with friends or family to get comfortable talking about your technical knowledge and how you can contribute to the team.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with recruiters or during interviews, let your passion for IT and learning shine through. Talk about your eagerness to grow and how you can help Iron Mountain achieve its goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Iron Mountain and being part of their exciting journey.
We think you need these skills to ace Digital Support Technician IT Apprentice in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Support Technician role. Highlight any relevant IT skills, especially with Microsoft and Power BI, and don’t forget to mention your willingness to learn and grow!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you’re excited about this apprenticeship at Iron Mountain and how your unique contributions can make a positive impact. Keep it genuine and enthusiastic!
Showcase Your Attention to Detail:In your application, demonstrate your attention to detail. Whether it’s through your formatting or the way you present your experiences, make sure everything is clear and error-free. This reflects your ability to follow instructions and maintain high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Iron Mountain
✨Know Your Tech
Familiarise yourself with the IT systems mentioned in the job description, like Microsoft Office, Google tools, and Power BI. Being able to discuss your experience or knowledge of these tools will show that you're ready to hit the ground running.
✨Show Your Curiosity
Iron Mountain values curiosity and a willingness to learn. Prepare some questions about the role and the company culture. This not only shows your interest but also helps you gauge if it's the right fit for you.
✨Highlight Teamwork Skills
Since the role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Talk about any group projects or experiences where you contributed to a team goal.
✨Understand the Importance of Compliance
The job mentions GDPR and ISO requirements, so brush up on what these mean. Being able to discuss how you would maintain documentation in line with these standards will demonstrate your attention to detail and professionalism.
