At a Glance
- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Be part of Marston's, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off meals, flexible hours, and a £4.50 meal deal on shift.
- Other info: We celebrate individuality and support your well-being with various resources.
- Why this job: Grow your skills in a vibrant atmosphere with diverse teammates and career pathways.
- Qualifications: No experience needed; just bring your passion for great service and teamwork.
We’re on the lookout for new Bar and Waiting teammates to join our team!
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs.Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll:Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionateabout providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you:Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Bar and Waiting Staff in Scunthorpe employer: Iron Forge (92722)
At Marston's, we pride ourselves on being a top employer in the hospitality sector, offering a vibrant and welcoming work environment where every team member can thrive. With a strong focus on employee growth, we provide flexible hours, competitive benefits, and a supportive culture that celebrates individuality. Join us to not only master your skills in bar and waiting but also to create memorable experiences for our guests while enjoying a range of career pathways and personal development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff in Scunthorpe
✨Tip Number 1
Familiarise yourself with the menu and drinks offered at our pubs. Knowing the ins and outs of what we serve will not only impress during your interview but also help you engage with customers effectively.
✨Tip Number 2
Showcase your enthusiasm for customer service. During any interactions, whether in person or over the phone, express your passion for creating memorable experiences for guests, as this is a key aspect of the role.
✨Tip Number 3
Network with current employees if possible. They can provide insights into the company culture and what it takes to succeed in the Bar and Waiting team, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your flexibility and willingness to learn. Highlighting your adaptability and eagerness to grow within the role will resonate well with us, as we value personal development and teamwork.
We think you need these skills to ace Bar and Waiting Staff in Scunthorpe
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand what being part of the Bar and Waiting team entails. Familiarise yourself with the responsibilities mentioned in the job description, such as taking orders and providing excellent customer service.
Tailor Your CV:Highlight any relevant experience you have in hospitality or customer service. If you're new to the industry, focus on transferable skills like teamwork, communication, and a positive attitude. Make sure your CV reflects your personality, as they value individuality.
Craft a Personal Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work in hospitality and how you can contribute to creating memorable experiences for guests. Be genuine and let your personality shine through.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Iron Forge (92722)
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you enjoy working with people and how you can contribute to creating memorable experiences for guests.
✨Demonstrate Team Spirit
Since teamwork is crucial in a bar and waiting role, be prepared to discuss examples of how you've worked effectively in a team before. Highlight your willingness to support colleagues and contribute to a positive atmosphere.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at the pub. Being able to discuss menu items and suggest pairings shows that you're proactive and genuinely interested in the role.
✨Prepare for Customer Service Scenarios
Think about potential customer service challenges you might face in the role and how you would handle them. This could include dealing with difficult customers or managing busy periods, showcasing your problem-solving skills.
