EMS Coach & Membership Consultant

p b EMS Coach Membership Consultant - Battersea, London /b /p p (Ideal role for a qualified Personal Trainer) /p p /p p Iron Bodyfit Battersea is looking for an ambitious, energetic and people-focused EMS Coach Membership Consultant to join our growing team. /p p This is a unique opportunity for someone who thrives on building relationships, enjoys working towards sales targets and is passionate about helping people transform their health and fitness. /p p /p p b About Iron Bodyfit: /b /p p Iron Bodyfit is a dynamic and rapidly growing EMS fitness brand with an established international presence across France, Spain, Portugal, Switzerland, Belgium, Luxembourg, Malta, Morocco, Canada, and the USA, and is now expanding within the UK. /p p Founded in France in April 2015, Iron Bodyfit has built a strong reputation for delivering high-quality EMS training solutions that produce outstanding results for its members. With over 235 studios operating worldwide, the company continues to experience significant growth and success. /p p This is an exciting opportunity to join Iron Bodyfit at a pivotal stage of its UK expansion and become part of an innovative and forward-thinking organisation within the health and fitness industry. /p p /p p b General Information: /b /p p Whilst you will be fully trained to deliver our innovative Electro Muscle Stimulation (EMS) training sessions, the primary focus of this role is driving membership growth. You will be responsible for converting enquiries into members, conducting engaging consultations and free trial sessions, building lasting client relationships and delivering an exceptional member experience that leads to high retention and referrals. /p p This role would suit someone with a strong background in sales, customer service, hospitality or the fitness industry who enjoys working with people and is motivated by achieving results. /p p /p p b The Role: /b /p p As an EMS Coach Membership Consultant you will play a vital role in the continued success of the studio. You will be responsible for generating new memberships, delivering outstanding semi-personal EMS coaching sessions and ensuring every client receives an exceptional experience from their first enquiry through to becoming a long-term member. /p p You will be expected to take ownership of the entire customer journey—from responding to new enquiries and conducting consultations, to delivering motivating EMS sessions and supporting members in achieving measurable results. /p p /p p b Key Responsibilities: /b /p ul li Sales Membership Growth (Primary Focus) /li li Proactively follow up all new enquiries generated through marketing campaigns, referrals and walk-ins. /li li Contact prospective members by telephone, email, WhatsApp and other communication channels. /li li Conduct engaging consultations and free EMS trial sessions. /li li Confidently explain the benefits of EMS training and recommend suitable membership packages. /li li Convert enquiries and trial sessions into paying members. /li li Consistently achieve and exceed individual and studio sales targets. /li li Build long-term relationships that maximise member retention, referrals and lifetime value. /li li Maintain accurate records of all client interactions using the studio CRM system. Identify opportunities to upsell additional services and promotions. /li li EMS Coaching Member Experience. /li li Deliver safe, effective and motivating semi-personal EMS training sessions. /li li Provide outstanding coaching and encouragement throughout every session. /li li Adapt sessions to suit each members goals, fitness level and any physical limitations. /li li Monitor member progress and celebrate achievements. /li li Create an enjoyable, welcoming and supportive atmosphere within the studio. /li li Ensure all EMS equipment is prepared, maintained and used safely. /li li Maintain excellent standards of cleanliness and presentation throughout the studio. /li li Customer Service Deliver exceptional customer service at every stage of the member journey. /li li Build rapport quickly with prospective and existing members. /li li Resolve member queries professionally and efficiently. /li li Become an ambassador for the Iron Bodyfit brand and its values. /li /ul p /p p Were looking for someone who genuinely enjoys working with people and is motivated by achieving results. /p p b The ideal candidate will demonstrate: /b /p ul li A passion for sales and achieving targets. /li li Outstanding communication and relationship-building skills. /li li Confidence speaking with new people and overcoming objections. /li li A positive, energetic and enthusiastic personality. /li li Excellent customer service skills. /li li The ability to motivate and inspire others. /li li Strong organisational and time management skills. /li li A professional appearance and attitude. /li li Confidence using CRM systems and technology. /li li The ability to work independently whilst contributing positively to a team. /li /ul p No previous EMS experience is required as comprehensive training will be provided. /p p /p p If this role sounds of interest to you, please apply now! /p p /p