Finance Assistant in Farnborough

We’re looking for a proactive and detail-oriented Finance Assistant to support the day-to-day running of our Finance function at iRock School of Music. This role offers the opportunity to play a key part in ensuring financial accuracy, supporting customers, and contributing to a high-performing and well-structured finance operation. This is a hands‑on role with a strong focus on credit control and collections, combined with exposure to broader transactional finance activities. You will be a key point of contact for parents, working through outstanding balances with professionalism and care, while supporting the integrity of our financial records. If you enjoy combining finance responsibilities with customer interaction and want to develop your career in a growing organisation, this could be a strong fit.

Salary: £26,000 - £28,000

Bonus: Annual Bonus linked to both Company and Individual Performance

Holiday: 27 days, plus bank holidays

Contract: Full-time (35 hours per week), permanent

Location: Farnborough (Hybrid – 4 days on site, 1 day from home)

Credit Control & Collections

• Take ownership of failed payment cases and determine appropriate next steps
• Contact parents via phone and email to resolve outstanding balances with empathy and professionalism
• Manage follow‑ups to ensure timely resolution of all cases
• Support the set‑up and monitoring of payment plans
• Raise and manage invoices across systems
• Apply credits and support refund processing
• Escalate complex or sensitive cases where needed
• Maintain accurate and detailed records of all activity
• Identify and flag inconsistencies or issues in accounts

Transactional Finance Support

• Support day‑to‑day finance activity to ensure records are accurate and up to date
• Raise invoices and process transactions in the accounting system
• Assist with accounts payable processing
• Support bank and payment reconciliations
• Maintain finance trackers and internal records
• Assist with month‑end processes and reconciliations

Systems & Processes

• Follow structured processes to ensure consistency and control
• Maintain accurate data across finance systems
• Support continuous improvement of finance processes
• Ensure all activity is clearly recorded for audit and visibility

What We Offer

• Salary of £26,000 – £28,000 (dependent on experience)
• Hybrid working with regular collaboration in Farnborough
• Medicash cash plan to support your health and wellbeing
• 27 days holiday plus bank holidays
• Enhanced sickness, maternity, and paternity pay
• A role with real responsibility and development opportunities
• Opportunity to grow within a supportive and ambitious organisation

What We’re Looking For

Essential

• AAT Level 3 qualified or qualified by experience (typically 2+ years in a transactional finance role)
• Strong communication skills, both written and verbal
• Comfortable handling customer conversations around payments with professionalism and empathy
• High attention to detail and accuracy
• Strong organisational skills with the ability to manage multiple tasks
• Confident using systems (e.g. Excel, accounting software)
• Able to work independently and use initiative

Desirable

• Experience in credit control or collections
• Experience in a finance or administrative role
• Interest in developing a long‑term career in finance

This role requires the applicant to be a UK national or be resident in the UK with a right to work visa already in place. iRock embraces diversity and equal opportunity. This advert is not intended to discriminate on the grounds of a person's gender, marital status, race, religion, age, disability, or sexual orientation. We are committed to fair treatment; therefore, every candidate will be assessed only in accordance with their merits, qualifications, and ability to perform the duties of the job. We are committed to safeguarding and promoting the welfare of children. Due to the nature of the position, any offer of employment for this role will be subject to a satisfactory Enhanced DBS and other vetting checks and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from working in a regulated activity. Ex‑offenders with spent conviction will be considered on an individual basis and the nature of their offence will be taken into account in the recruitment decision. Throughout the recruitment process, iRock collects and processes a range of personal data relating to job applicants. We are transparent about how this data is collected, used, and stored and are committed to compliance with data protection obligations.