iRobot in London is seeking a Director of EMEA Customer Care to lead regional operations across multiple countries, shaping service strategy and customer experience. You will own performance metrics, drive cost efficiency, and align with Product, Engineering and Supply Chain to scale service delivery.
Applicants should have a track record of leading multi-country organizations, a strong P&L mindset, and experience in consumer electronics or related sectors. MBA is preferred but not required.
#J-18808-LjbffrHead of EMEA Customer Care & Service Excellence employer: iRobot
iRobot is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a focus on employee growth, we provide ample opportunities for professional development and career advancement, particularly in the vibrant EMEA region. Our commitment to strategic partnerships and market leadership ensures that you will be part of a forward-thinking team dedicated to driving success in online retail.
