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For Companies At a Glance
- Tasks: Engage with homeowners to sell TV & Broadband packages and meet sales targets.
- Company: Join a dynamic telecom company focused on delivering top-notch services to customers.
- Benefits: Enjoy a competitive salary, company car, and the chance to work Monday to Friday.
- Why this job: Perfect for those who thrive in fast-paced environments and love connecting with people.
- Qualifications: No specific qualifications required, just a passion for sales and customer satisfaction.
- Other info: Work with a supportive team and develop your skills while making a real impact.
The predicted salary is between 25000 - 40000 £ per year.
Salary: £25,000 Basic OTE, £40,000 + (Company Car Provided)
Shift Pattern: Monday – Friday 12pm – 8.30pm
Role Purpose
The main objective of this role is to operate as a Sales Executive for the residential market (B2C), working in a defined geographical area selling TV & Broadband packages to homes. You will report to your Regional Sales Manager and be required to deliver results in line with individual, team, and overall business objectives.
Key Responsibilities
- Seek out and target new customers and new sales opportunities through quality cold calling into homes in your territory.
- Meet with homeowners to review their telecommunication needs and offer a full quotation on their accounts.
- Upload newly acquired sales onto your fully automated tablet solution (iPad).
- Develop detailed journey plans to utilise your time effectively and efficiently.
- Maximise every interaction using referrals.
- Collect and review competitor and industry information to ensure a full understanding of the telecoms market.
- Work within a team environment and grow your skills through effective communication with your RSM and colleagues.
- Represent the brand with professionalism.
- Liaise with various stakeholders internally and externally to the organisation.
- Develop and maintain effective communication with all internal departments.
- Work with your RSM to hit targets and your individual and company’s margin goals.
- Ensure company procedures and processes are always adhered to.
- Ensure industry compliance is always adhered to.
- Maintain and update any reporting requirements.
- Maintain up-to-date product knowledge.
- Consistently demonstrate high levels of commitment, motivation, and performance in line with KPIs and in pursuit of business objectives and company values.
Typical Outputs
- Achievement of sales targets.
- Achievement of individual and team KPIs.
- Compliant and quality customer interactions.
Personal Specification (Technical skills, Knowledge, Experience)
- Demonstrable experience of ensuring customer satisfaction through quality and compliant customer interactions.
- Strong organisational skills to maximise opportunities for sales and to ensure quality journey planning.
Competencies
- A self-driven approach, performing against targets, striving to over-exceed and challenge personal and team goals.
- Thrives in a fast-paced environment, where resilience and strong communication skills are required.
- Empathetic in approach with the ability to understand customer needs.
- Develops excellent business relationships with internal and external stakeholders.
- Pro-active and strategic in approach, recognises and considers the bigger picture.
- Complete and thorough understanding of the business environment in which you are operating.
Field Sales Representative employer: Irlam Associates
Contact Detail:
Irlam Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Representative
✨Tip Number 1
Familiarise yourself with the local market and the specific needs of homeowners in your area. Understanding the demographics and preferences of potential customers will help you tailor your pitch effectively.
✨Tip Number 2
Practice your cold calling techniques to build confidence and improve your communication skills. Role-playing with a friend or colleague can help you refine your approach and prepare for real interactions.
✨Tip Number 3
Network with other sales professionals in the telecoms industry. Attend local events or join online forums to share experiences and gain insights that could give you an edge in your sales strategy.
✨Tip Number 4
Stay updated on the latest trends and technologies in the telecoms sector. This knowledge will not only boost your confidence but also enable you to answer customer queries more effectively and position yourself as a trusted advisor.
We think you need these skills to ace Field Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in the B2C sector. Emphasise any achievements related to meeting sales targets and customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Field Sales Representative role. Mention specific skills that align with the job description, such as strong communication and organisational skills.
Showcase Your Knowledge of the Telecoms Market: Demonstrate your understanding of the telecoms industry in your application. Mention any relevant experience or knowledge about TV and broadband packages, as well as competitor insights.
Highlight Your Teamwork Skills: Since the role involves working within a team environment, provide examples of how you've successfully collaborated with colleagues in previous roles. This will show your ability to contribute positively to the team dynamic.
How to prepare for a job interview at Irlam Associates
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the TV and Broadband packages you'll be selling. Familiarise yourself with the features, benefits, and any recent updates to the products. This will help you answer questions confidently and demonstrate your commitment to the role.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to demonstrate how you'd approach a potential customer. Practice your pitch and think about how you would handle objections or questions. This will showcase your sales skills and ability to connect with customers.
✨Showcase Your Organisational Skills
Since the role requires effective journey planning and time management, be ready to discuss how you organise your day and prioritise tasks. Share examples from past experiences where your organisational skills led to successful outcomes, especially in a sales context.
✨Demonstrate Your Team Spirit
The job involves working closely with a Regional Sales Manager and colleagues. Be prepared to talk about your experience in team environments, how you communicate effectively, and how you contribute to team goals. Highlight any instances where collaboration led to success.
