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For Companies At a Glance
- Tasks: Assist customers and coordinate transport operations in a fast-paced environment.
- Company: Dynamic logistics company based in Glasgow with a collaborative culture.
- Benefits: Competitive salary, flexible part-time hours, and a supportive team.
- Why this job: Join a growing business and make a difference in customer service.
- Qualifications: Previous customer service experience and a positive attitude.
- Other info: Permanent role with opportunities for career advancement.
The predicted salary is between 24000 - 36400 £ per year.
At our Glasgow branch we have an excellent opportunity for a Customer Relations and Transport Coordinator to join our dynamic and fast paced, growing business. We are looking for a collaborative, enthusiastic individual, with experience in a previous customer service role, to assist with the day-to-day operations of the business.
The role is office based and permanent, with part time working hours of 09:00 - 17:00hrs, 2 to 3 days per week - Monday, Tuesday.
Customer Service Advisor employer: Irlam Associates
Contact Detail:
Irlam Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service field. A personal recommendation can really give you an edge.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to show that we’re not just looking for any job, but that we genuinely care about being part of their team.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. The more comfortable we are with our answers, the more confident we’ll feel during the actual interview.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows that we’re genuinely interested in the position.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you've made a difference in previous roles, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and why you think you'd be a great fit for our team. Keep it friendly and professional, just like us!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and make sure we can easily understand your experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Irlam Associates
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do in the logistics sector. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare specific examples from your past experiences where you successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to ask about the team dynamics, what a typical day looks like, or how success is measured in the position.
✨Dress Appropriately
Even though the role is office-based, first impressions matter. Dress smartly to convey professionalism. It doesn’t have to be overly formal, but looking polished can boost your confidence and make a great impression.
