Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead change initiatives and support continuous improvement across the business.
- Company: Join a dynamic team focused on quality assurance and process compliance.
- Benefits: Enjoy a full-time role with opportunities for training and professional development.
- Why this job: Make a real impact by driving improvements and collaborating with diverse teams.
- Qualifications: Strong leadership, communication skills, and experience in training and change management required.
- Other info: Ideal for those who are flexible, curious, and detail-oriented.
The predicted salary is between 28800 - 43200 £ per year.
Best Practice Manager
Looking for a career in Best Practice? Ready to take the next step?
We have an exciting opportunity for a full-time Best Practice Manager to join our business and play a key role in driving continuous improvement, training, and support across the business.
The Best Practice team is central to how we deliver change. We ensure quality assurance, risk management, and process compliance while also supporting staff through training, documentation, and hands-on guidance. Working closely with stakeholders across Business, Project Management, and IT, you’ll help us embed best practice and deliver value in a controlled change environment.
Key Responsibilities
- Lead change and continuous improvement initiatives, providing subject matter expertise and identifying opportunities for process and system enhancements.
- Collaborate cross-functionally to develop SOPs, training materials, and process documentation.
- Support business case development, track project progress, and apply lessons learned to drive measurable improvements.
- Deliver training sessions, workshops, and presentations to support adoption of new solutions, particularly within Client Services.
- Provide first-line support for users—resolving issues, documenting bugs, and communicating system or process changes clearly.
- Advocate quality assurance and uphold high standards across all training and support activities.
Skills & Experience
- Strong leadership skills with the ability to motivate teams and collaborate effectively across departments.
- Excellent communication and interpersonal skills, confident engaging at all levels of the business.
- Proven ability to identify problems, investigate root causes, and implement effective solutions.
- Experience designing and delivering training and supporting change management programs.
- Highly organized with strong time management and the ability to manage multiple priorities under pressure.
- Proficiency with Microsoft Office Suite; experience using generative AI tools to enhance efficiency is desirable.
- Flexible, curious, and resilient, with high attention to detail.
Continuous Improvement Specialist employer: Irlam Associates
Contact Detail:
Irlam Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Specialist
✨Tip Number 1
Network with professionals in the continuous improvement and best practice fields. Attend industry events or webinars to connect with potential colleagues and learn about their experiences. This can give you insights into what companies like us value in candidates.
✨Tip Number 2
Familiarise yourself with common methodologies used in continuous improvement, such as Lean or Six Sigma. Being able to discuss these frameworks during interviews will demonstrate your knowledge and commitment to driving change effectively.
✨Tip Number 3
Prepare to showcase your experience in leading training sessions and workshops. Think of specific examples where you've successfully implemented change and how you supported others through that process. This will highlight your ability to engage and motivate teams.
✨Tip Number 4
Stay updated on the latest trends in quality assurance and process compliance. Being knowledgeable about current best practices will not only help you in interviews but also show that you're proactive and dedicated to continuous learning.
We think you need these skills to ace Continuous Improvement Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in continuous improvement and best practice management. Use specific examples that demonstrate your leadership skills and ability to drive change.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the key responsibilities mentioned in the job description, particularly your experience in training and process documentation.
Showcase Relevant Skills: Emphasise your communication and interpersonal skills, as well as your proficiency with Microsoft Office Suite. If you have experience with generative AI tools, mention how they can enhance efficiency in your work.
Prepare for Potential Questions: Think about how you would answer questions related to problem-solving and change management. Be ready to provide examples of past experiences where you identified issues and implemented effective solutions.
How to prepare for a job interview at Irlam Associates
✨Showcase Your Leadership Skills
As a Continuous Improvement Specialist, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've motivated teams and collaborated across departments in previous roles. This will show your potential employer that you can lead change effectively.
✨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like process improvements or training methodologies. Consider preparing a few anecdotes that highlight your communication skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Be ready to discuss specific instances where you've identified issues, investigated root causes, and implemented effective solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Organisational Skills
Given the need to manage multiple priorities under pressure, be prepared to discuss how you stay organised. Share tools or methods you use to keep track of tasks and deadlines, and provide examples of how you've successfully managed competing priorities in the past.
