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- Tasks: Lead change initiatives and support continuous improvement across the business.
- Company: Join a dynamic team focused on quality assurance and process compliance in a thriving environment.
- Benefits: Enjoy a full-time role with opportunities for training, collaboration, and professional growth.
- Why this job: Be part of a culture that values innovation, teamwork, and making a real impact.
- Qualifications: Strong leadership, communication skills, and experience in training and change management required.
- Other info: Ideal for those who are flexible, curious, and eager to drive measurable improvements.
The predicted salary is between 36000 - 60000 £ per year.
Best Practice Manager
Do you have the skills to fill this role Read the complete details below, and make your application today.
Looking for a career in Best Practice? Ready to take the next step?
We have an exciting opportunity for a full-time Best Practice Manager to join our business and play a key role in driving continuous improvement, training, and support across the business.
The Best Practice team is central to how we deliver change. We ensure quality assurance, risk management, and process compliance while also supporting staff through training, documentation, and hands-on guidance. Working closely with stakeholders across Business, Project Management, and IT, you’ll help us embed best practice and deliver value in a controlled change environment.
Key Responsibilities
- Lead change and continuous improvement initiatives, providing subject matter expertise and identifying opportunities for process and system enhancements.
- Collaborate cross-functionally to develop SOPs, training materials, and process documentation.
- Support business case development, track project progress, and apply lessons learned to drive measurable improvements.
- Deliver training sessions, workshops, and presentations to support adoption of new solutions, particularly within Client Services.
- Provide first-line support for users—resolving issues, documenting bugs, and communicating system or process changes clearly.
- Advocate quality assurance and uphold high standards across all training and support activities.
Skills & Experience
- Strong leadership skills with the ability to motivate teams and collaborate effectively across departments.
- Excellent communication and interpersonal skills, confident engaging at all levels of the business.
- Proven ability to identify problems, investigate root causes, and implement effective solutions.
- Experience designing and delivering training and supporting change management programs.
- Highly organized with strong time management and the ability to manage multiple priorities under pressure.
- Proficiency with Microsoft Office Suite; experience using generative AI tools to enhance efficiency is desirable.
- Flexible, curious, and resilient, with high attention to detail.
Continuous Improvement Specialist employer: Irlam Associates
Contact Detail:
Irlam Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Specialist
✨Tip Number 1
Familiarise yourself with continuous improvement methodologies like Lean and Six Sigma. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to driving change within the organisation.
✨Tip Number 2
Network with professionals in the field of continuous improvement. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've led change initiatives in the past. Be ready to explain the challenges you faced, the solutions you implemented, and the measurable outcomes that resulted from your efforts.
✨Tip Number 4
Showcase your training and presentation skills by preparing a mock training session on a relevant topic. This will not only highlight your expertise but also demonstrate your ability to engage and support others in adopting new processes.
We think you need these skills to ace Continuous Improvement Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Continuous Improvement Specialist role. Focus on your leadership abilities, problem-solving skills, and any experience in training or change management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for continuous improvement and your understanding of best practices. Mention specific examples of how you've led change initiatives or developed training materials in previous roles.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office Suite and any experience with generative AI tools. These skills are particularly desirable for this position and can set you apart from other candidates.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your ability to engage with various stakeholders. Use clear and concise language, and consider including examples of successful collaborations or presentations you've delivered.
How to prepare for a job interview at Irlam Associates
✨Showcase Your Leadership Skills
As a Continuous Improvement Specialist, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've motivated teams and collaborated across departments in previous roles. This will show your potential employer that you can lead change effectively.
✨Communicate Clearly and Confidently
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like process improvements or training methodologies. Consider preparing a brief presentation on a past project to showcase your skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Be ready to discuss specific instances where you've identified issues, investigated root causes, and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Organisational Skills
This role requires managing multiple priorities under pressure. Share examples of how you've successfully organised tasks and managed time in previous positions. Highlight any tools or methods you use to stay organised, as this will resonate well with the interviewers.
