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For Companies At a Glance
- Tasks: Plan and manage freight movement, ensuring effective logistics operations.
- Company: Join Knowles Logistics, a growing company focused on efficient transport solutions.
- Benefits: Enjoy a 4 on/4 off shift pattern with opportunities for teamwork and professional growth.
- Why this job: Be part of a dynamic team that values communication and customer service excellence.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shift patterns and a supportive work environment await you.
Due to continued expansion, we are looking to recruit additional transport planners to ensure the effective running of the Knowles Logistics fleet. Planning and managing effective movement of freight around the country, including providing strong planning of the operational logistics arm of the business. Effective communication with the customer service team to meet the demands of the customer and providing the best customer service possible to internal and external stakeholders.
Fleet / Driver management
- Ensure the effective running of the Knowles fleet through:
- Allocation of 100% of the daily plan against all drivers and loads
- Following and updating the execution of the daily plan including systems updates
- Maximising drivers' working hours within the Tachograph and WTD framework
- Making decisions on how many vehicles are required to deliver shipments
- Communication of any issues or failures that are unavoidable to the relevant customer/representative including out of hours communication
- Proactive management of the fleet – including making changes and replanning any issues with loads or drivers
- Communication of the plan to all drivers to ensure the drivers are all in place at the correct times to collect loads and deliver them
- Briefing and debriefing of drivers on the current day/night plans
- Working in tandem with the driver debrief administrators
- Ensuring completion of a thorough handover to the next transport operators on the following shift
- Attending daily operational meetings on a rota basis with timely information about the previous and current days plan
- Working together with the planners to achieve the customer requirements
- Working out costs of delivery and monitoring revenue on a day-to-day basis
- Reviewing load plans and looking at contingency strategies where necessary
- Entry of all movements of jobs onto the relevant PC and web-based systems
- Reporting any concerns to the Head of Transport
- Working in tandem with the other transport operators within the team on the same shift and on other shifts
- Raising any concerns over delivery with other teams and providing solutions for resolution
Systems
- Entering driver and vehicle information of the daily plan into Road Runner for the following 24 hours
- Updating Road Runner with live load information when debriefing drivers in person or over the phone
- Understanding and checking the warehouse management system to foresee any issues with loads
Cost control
- Minimise overtime, nights out and demurrage. Reduce agency labour through effective planning of driver and vehicle usage
Customer Service
- Answering telephone in a professional manner and dealing with field and customer enquiries.
- Speaking to drivers to understand their issues and offer resolutions in planning the management of their loads.
- Portraying a professional appearance and manner at all times as a representative of Knowles Logistics
Teamwork
- Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics Ltd teams
- Maintaining standards of health and safety, hygiene and security in the work environment.
- Confident to have open discussions with colleagues enabling decisions to be made about any changes necessary
- Open to changes within the workplace
- Flexibility over shift patterns to support the team
- Professional at all times working with colleagues within your own and other departments
Transport Planner (4 on 4 off Days) employer: Irlam associates Group
Contact Detail:
Irlam associates Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner (4 on 4 off Days)
✨Tip Number 1
Familiarise yourself with logistics software like Road Runner, as this role heavily relies on it for planning and communication. Being able to demonstrate your proficiency in such systems during the interview will set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of transport regulations, especially regarding Tachograph and Working Time Directive (WTD) compliance. Showing that you understand these regulations will highlight your capability to manage drivers' hours effectively.
✨Tip Number 3
Prepare examples of how you've successfully managed logistics or transport operations in the past. Be ready to discuss specific challenges you faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Emphasise your communication skills, particularly in a team environment. Since this role involves liaising with drivers and customer service teams, showcasing your ability to communicate clearly and effectively will be crucial.
We think you need these skills to ace Transport Planner (4 on 4 off Days)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Transport Planner position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in transport planning, fleet management, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage logistics effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your problem-solving skills, teamwork, and ability to communicate effectively with drivers and customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the logistics industry.
How to prepare for a job interview at Irlam associates Group
✨Know the Company
Before your interview, take some time to research Knowles Logistics. Understand their operations, values, and recent developments in the transport sector. This will help you tailor your answers and show genuine interest in the company.
✨Demonstrate Communication Skills
As a Transport Planner, effective communication is key. Be prepared to discuss how you've successfully communicated with teams or customers in the past. Use specific examples to illustrate your ability to convey information clearly and resolve issues.
✨Showcase Problem-Solving Abilities
Expect questions about how you would handle unexpected challenges, such as delays or driver issues. Prepare examples from your previous experience where you successfully managed similar situations, highlighting your proactive approach and decision-making skills.
✨Emphasise Teamwork
Collaboration is crucial in this role. Be ready to discuss how you've worked effectively within a team, supported colleagues, and contributed to a positive work environment. Highlight any experiences that demonstrate your flexibility and willingness to adapt.
