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- Tasks: Assist customers at the trade counter and manage stock efficiently.
- Company: Join The Toolshed Coalisland, a family-owned business passionate about craftsmanship since 2005.
- Benefits: Enjoy competitive salary, onsite parking, and opportunities for career growth.
- Why this job: Be part of a supportive team that values expertise and customer service in a dynamic environment.
- Qualifications: Experience in customer-facing sales and strong knowledge of tools required; 4 GCSEs needed.
- Other info: Work 40 hours a week with occasional Saturday overtime and enjoy 28 days annual leave.
The predicted salary is between 24000 - 36000 £ per year.
Key Information (Required) Job Title: Trade Counter Sales Assistant Category: Retail Short Job Description The Toolshed Coalisland is a family-owned company established 2005 with a passion for craftmanship and a deep understanding of the tools that make every project possible. We proudly serve many industries including construction, agriculture, automotive and engineering across Ireland. We are currently recruiting for a full-time permanent trade Counter Assistant. Overview Due to ongoing growth at The Toolshed Coalisland, we are looking for an experienced Trade Counter assistant to join our team. If youre passionate about customer service and have solid knowledge of tools and power tools, this is a fantastic opportunity to join a company that values expertise and teamwork. Duties & Responsibilities Serving customers on the trade counter Maintain high standards of customer care and service throughout all interactions Advising customers on the right products based on their needs Sales order entry on the computer system Electronic Stock Management (stock taking, booking orders in, adding new products etc.) Processing payments via Card & Cash Placing orders with suppliers Raising purchase orders Dealing with sales enquiries via phone, email or face to face Merchandising in the shop & showroom Some manual handling The Person Proven experience in a trade counter or customer-facing sales environment Strong product knowledge, particularly in tools and power tools Excellent communication skills, both written and verbal A proactive, customer-focused attitude with a genuine enthusiasm for helping others Reliable & hard working Must be approachable and have a positive attitude Must be able to use own initiative Willing to learn Ability to work both independently and as part of a supportive team 4 GCSEs Desirable: Previous experience using Intact The Package: Competitive Salary On the job training Onsite parking We offer opportunities for career growth within our organisation Hours: You will work 40 Hours per week, working between the hours of 08:30 and 17:30 Monday to Friday plus occasional Saturday overtime 10:00 – 13:00 Pension contribution 28 days annual leave including bank holidays additional leave after 5 years service. To Apply: Please click \’Apply\’ below
Trade Counter Sales Assistant employer: IrishJobs
Contact Detail:
IrishJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Assistant
✨Tip Number 1
Familiarise yourself with the tools and power tools that The Toolshed Coalisland offers. Knowing the products inside out will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Brush up on your customer service skills. Since this role is heavily focused on serving customers, practice active listening and effective communication to ensure you can meet their needs efficiently.
✨Tip Number 3
Showcase your ability to work both independently and as part of a team. Think of examples from your past experiences where you successfully collaborated with others or took initiative on your own.
✨Tip Number 4
Prepare to discuss your experience with stock management systems. If you have used similar software before, be ready to explain how you handled stock taking and order processing in your previous roles.
We think you need these skills to ace Trade Counter Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Trade Counter Sales Assistant position. Tailor your application to highlight your relevant experience in customer service and knowledge of tools.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in trade counter or customer-facing roles. Emphasise your product knowledge, communication skills, and any relevant qualifications, such as GCSEs.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the tools industry. Mention specific experiences that demonstrate your ability to advise customers and handle sales enquiries effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at IrishJobs
✨Show Your Product Knowledge
Make sure to brush up on your knowledge of tools and power tools before the interview. Be prepared to discuss specific products and their uses, as this will demonstrate your expertise and passion for the industry.
✨Emphasise Customer Service Skills
Since the role involves serving customers directly, highlight your previous experience in customer-facing roles. Share examples of how you've provided excellent service and resolved customer issues effectively.
✨Demonstrate Teamwork and Initiative
The Toolshed Coalisland values teamwork, so be ready to discuss how you work well with others. Also, mention instances where you've taken the initiative to solve problems or improve processes in your previous roles.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready to ask about the company culture, training opportunities, or growth within the organisation. This shows your genuine interest in the position and the company.