Telemetry Controller in Belfast

Telementry Controller Belfast Temporary (6 months) The Client: NI Water The Role: The primary focus of the role is to provide a central control operations service for NI Water on a 24/7 basis. The Telemetry Controller will make a positive contribution to the achievement of NI Water\'s Key Performance Indicators, which include customer satisfaction, regulatory and environmental compliance. The Telemetry Controller will work within the Alarm Management Centre, as part of the wider Intelligent Operations team. Their primary role is to monitor, analyse and respond to alarms from NI Water\'s assets, enabling a timely response to operational and equipment issues, improving service delivery to our customers. The Telemetry Controller will also be responsible for monitoring additional systems and for communicating effectively with colleagues across the business and external stakeholders. Hours of work: 4 on and 4 off shift pattern (12hr shifts including 1hr break) - includes weekends, public holidays etc Day Shift 0800-2000 Night Shift 2000-0800 Requirements: Essential Criteria A minimum of five GCSEs, including English Language and Mathematics, or equivalent, at grade C or above AND A minimum of one years\' experience in a customer centric or operational role, analysing and interpreting system data OR A minimum of two years\' experience in a customer centric or operational role, analysing and interpreting system data Experience of communicating effectively across a diverse range of stakeholders, using various communication methods Experience of working to challenging targets / deadlines, in a regulated and / or customer service environment Ability to work alone and use initiative, whilst contributing to wider team objectives Proficient in the use of MS Office applications including Excel, Word and Outlook In Return: Rates of pay £15.71 per hour plus an additional 24% allowance Holiday entitlement Postholders in this role are also required to undertake enhanced security vetting as postholders have access to critical national infrastructure on a daily basis. Therefore, in addition to the Basic Access NI security clearance, the successful candidate will be required to complete a Counter Terrorism Check (CTC) as part of the pre-employment checking process. **Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.** Why use Staffline? At Staffline, we\'re here to make your job search easier and more successful. Since 1983, we\'ve been connecting talented people with leading employers across the island of Ireland. We offer both permanent and temporary opportunities in a wide range of industry sectors, supported by the tools, resources, and expertise to help you find the right fit. Apply today with your up-to-date CV by clicking the button, and let us help you take the next step in your career. Skills: Customer Service Analyse Monitor Benefits: 24% allowance