At a Glance
- Tasks: Lead a team, provide excellent customer service, and ensure store standards are met.
- Company: Join Screwfix, a supportive and fun retail environment with growth opportunities.
- Benefits: Competitive salary, 28-33 days annual leave, discounts, and training programmes.
- Other info: Flexible shifts to support a healthy work-life balance.
- Why this job: Be part of a dynamic team that values hard work and customer satisfaction.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
The predicted salary is between 25000 - 30000 € per year.
Overview: This is a fixed-term opportunity for up to 12 months. Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening Hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (1pm to 6pm)
Responsibilities:
- Host: You’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards: You’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team: You’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications:
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
What’s in it for you?
- Joining Screwfix means joining a growing team full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! Upload your CV and complete your application.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us.
Retail Supervisor - FTC TLNT1_NI in Omagh employer: IrishJobs
Screwfix is an exceptional employer that prioritises its people, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With competitive salaries, generous annual leave, and a commitment to employee development through award-winning training programmes, you'll find ample opportunities for growth in a supportive environment. Join us in our mission to serve tradespeople with a smile, while enjoying unique benefits like discounts and a company pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor - FTC TLNT1_NI in Omagh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and helping customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your leadership style! As a Retail Supervisor, you'll need to lead by example. Think about how you motivate and support your team. Be prepared to discuss your approach to managing a small team and how you keep morale high, even in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Screwfix family. So, get your CV polished and hit that apply button!
We think you need these skills to ace Retail Supervisor - FTC TLNT1_NI in Omagh
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the company. A bit of flair can make your application stand out from the crowd.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience and skills that match the Retail Supervisor role. We’re looking for someone who understands customer service and team leadership, so emphasise those experiences that showcase your strengths in these areas.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Screwfix and what we stand for.
How to prepare for a job interview at IrishJobs
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences managing teams in fast-paced environments. Share specific examples of how you've motivated your team, handled challenges, and ensured excellent customer service.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of times when you've gone above and beyond for a customer or resolved a difficult issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones that show your interest in the role and the company culture. For example, you could ask about the training programmes they offer or how they support work-life balance for their employees.
