At a Glance
- Tasks: Manage tenancies and deliver a customer-focused housing service in your area.
- Company: Respected public sector organisation tackling homelessness in Northern Ireland.
- Benefits: £16.90 per hour, flexible working, and a supportive environment.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Degree or equivalent experience in customer support and housing.
The predicted salary is between 35000 - 35000 € per year.
VANRATH are delighted to be supporting a Public Sector employer who are actively seeking a Patch Manager to join their team in Fermanagh.
What's in it for you?
- £16.90 per hour
- Temp-Perm
- Flexible working options for a healthy work-life balance
- Excellent working environment
About your next employer
Our client is a respected public sector organisation committed to providing sustainable housing solutions and tackling homelessness across Northern Ireland.
About you
- Degree (Level 6) or equivalent and at least 1 year's experience in a customer support environment, or BTEC Higher Cert/Diploma (Level 5) in Housing and 1 year's experience, or Equivalent professional development and 3 years' relevant experience
- Proven background in delivering excellent customer service
- Ability to manage and prioritise a varied and demanding workload
- Strong communication and problem-solving skills, with confidence in handling challenging situations
- Full current driving licence or access to suitable transport
What you'll do
- Deliver a customer-focused housing management service within your allocated area ('patch')
- Manage tenancies from commencement through to termination, ensuring compliance and sustainability
- Support tenants to maintain their homes and resolve issues such as rent arrears, anti-social behaviour, or tenancy concerns
- Liaise with contractors and other agencies to ensure estates and properties are maintained to a high standard
- Promote community involvement and cohesion by engaging with residents, local partners, and support organisations
- Contribute to planned maintenance and redevelopment projects through consultation and coordination
- Maintain accurate records and documentation, ensuring all activity complies with organisational policy and governance frameworks
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
Patch Manager - Fermanagh TLNT1_NI in Omagh employer: IrishJobs
Join a respected public sector organisation in Fermanagh that is dedicated to providing sustainable housing solutions and tackling homelessness across Northern Ireland. With a commitment to employee well-being, the company offers flexible working options for a healthy work-life balance, an excellent working environment, and opportunities for professional growth within a supportive team. This role not only allows you to make a meaningful impact in the community but also provides a platform for developing your skills in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Patch Manager - Fermanagh TLNT1_NI in Omagh
✨Tip Number 1
Network like a pro! Reach out to people in the public sector, especially those who work in housing management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and problem-solving. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your experience! When you get the chance to speak with potential employers, highlight specific examples of how you've managed tenancies or resolved issues in previous roles. Real-life stories make you memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference in housing solutions.
We think you need these skills to ace Patch Manager - Fermanagh TLNT1_NI in Omagh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Patch Manager role. Highlight your experience in customer support and any relevant qualifications. We want to see how your background aligns with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about housing solutions and how you can contribute to our mission. Keep it concise but impactful, and don’t forget to mention your problem-solving skills.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and professional language, and if you have examples of past experiences where you handled challenging situations, include them!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IrishJobs
✨Know Your Stuff
Make sure you understand the role of a Patch Manager and the specific responsibilities it entails. Brush up on housing management principles, customer service best practices, and any relevant legislation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in customer support or housing management. Use specific examples to illustrate how you've handled challenging situations, managed workloads, and delivered excellent service. This will demonstrate your capability and fit for the role.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully. This will show that you can handle the communication demands of the job.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare some thoughtful questions about the organisation's approach to housing solutions and community involvement. This not only shows your interest but also helps you gauge if the company aligns with your values.
