At a Glance
- Tasks: Lead daily operations in a vibrant café and bakery, ensuring top-notch customer service.
- Company: Join a premium food retailer known for quality products and exceptional service.
- Benefits: Enjoy a competitive salary, performance rewards, training, and staff discounts.
- Other info: Flexible hours and a supportive leadership team in a dynamic work environment.
- Why this job: Make a real impact by creating outstanding customer experiences and developing your team.
- Qualifications: Experience in hospitality management with strong leadership and customer service skills.
The predicted salary is between 35000 - 40000 £ per year.
Salary: £35,000+ DOE
Hours: 40 hours per week (flexibility required)
Performance-based rewards (where applicable)
Training, coaching and career development
Staff discounts and additional benefits (where applicable)
Supportive leadership team and positive working environment
About You
We're looking for an experienced hospitality or retail manager who enjoys leading from the front and creating outstanding customer experiences. You'll be commercially minded, highly organised and passionate about building motivated teams while maintaining exceptional service standards. You'll have experience managing busy customer-facing operations and understand how to balance people, performance and profitability. Confident in making decisions, you'll be comfortable coaching your team, driving sales and ensuring every customer leaves with a positive experience.
You'll bring:
- Management experience within hospitality, cafés, restaurants, hotels, premium retail or food service
- Proven ability to lead and motivate teams in a fast-paced environment
- Strong commercial awareness with experience improving sales, customer satisfaction and operational performance
- A hands-on leadership style with excellent customer service skills
- High standards of presentation, organisation and attention to detail
- Experience managing rotas, performance and day-to-day operations
- Good understanding of food safety, hygiene and health & safety requirements
- A flexible approach to working hours to support the needs of the business
About your next employer
Join a well-established premium food retailer with an excellent reputation for quality products and customer service. This flagship location combines bakery, café and food-to-go operations, offering customers a welcoming environment and an exceptional experience. Working alongside an experienced senior leadership team, you'll have genuine autonomy to influence the day-to-day operation, develop your team and contribute to the continued growth of the business.
What you'll do
- Lead the daily operation across the café, bakery counter and kitchen
- Deliver consistently high levels of customer service and operational standards
- Coach, develop and support your team to achieve their full potential
- Monitor sales performance and identify opportunities to grow revenue
- Manage staffing, rotas and day-to-day operational requirements
- Ensure compliance with food safety, hygiene and health & safety standards
- Drive a positive team culture built around accountability, collaboration and customer satisfaction
- Support stock management, waste reduction and cost control initiatives
Bring your leadership, commercial awareness and passion for customer service to a business that values quality, people and continuous improvement. Apply today or contact VANRATH for a confidential discussion.
Hospitality Manager - Newtownards TLNT1_NI employer: IrishJobs
Join a well-established premium food retailer in Newtownards, where you'll thrive in a supportive and positive working environment that values quality and exceptional customer service. With a focus on employee growth through training and coaching, this role offers you the autonomy to lead a motivated team while enjoying performance-based rewards and staff discounts. Experience a fulfilling career in hospitality management, where your contributions directly impact the success of a flagship location known for its outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager - Newtownards TLNT1_NI
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like IrishJobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to IrishJobs
Don't be shy about reaching out to IrishJobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Manager - Newtownards TLNT1_NI
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about IrishJobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at IrishJobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
