At a Glance
- Tasks: Deliver top-notch customer service and assist with orders and data entry.
- Company: Join a leading pharmaceutical company with a strong team spirit.
- Benefits: Salary up to £28,000 plus attractive benefits and career growth.
- Other info: Work Monday to Friday in a supportive environment in Newtownabbey.
- Why this job: Kickstart your career in a dynamic role with long-term progression opportunities.
- Qualifications: Recent graduate with admin or customer service experience and strong IT skills.
The predicted salary is between 29245 - 29245 £ per year.
Honeycomb is delighted to be working with our client, a highly successful pharmaceutical company, to recruit for a Customer Service Administrator on a full-time permanent basis.
Our client is experiencing continual demand within the industry, making it an exceptional time to join a well-established team.
This is a dynamic role and presents great opportunities for long term career development.
The Role Providing exceptional service to customers and clients, ensuring professional advice and satisfaction.
Assisting in providing quotations, processing orders, arranging deliveries and any other queries regarding orders.
High level data entry and assisting in daily reporting and audits.
Assisting in any ad hoc duties to various different departments The Person A recent graduate with experience working within administration/ customer service.
Demonstrate strong communication and IT skills, particularly with Excel.
Confidence in working within a fast-paced environment and ability to work well within a team.
Proactive mentality and ability to work off your own initiative.
The package for this role includes a salary of up to £28,000 dependant on experience.
Offering an attractive benefits package which can be discussed during meeting with Honeycomb.
This role presents great opportunities for long-term progression and development.
Based on site in Newtownabbey with a working week of Monday to Friday, 8:45am- 5:00pm.
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Shanice Mackin, Specialist Senior Recruitment Consultant, at Honeycomb on the number provided.
All conversations are strictly confidential.
If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.
Honeycomb is committed to providing equality of opportunity to all. ** Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role.
Due to the high volume of applications, we may be unable to provide individual feedback.
We thank you in advance for your understanding. ** Skills: Administrator Customer Support Data Entry Reports TLNT1_NI
Customer Service Administrator (Graduate Opportunity) TLNT1_NI in Newtownabbey employer: IrishJobs
As a Waste Resource Team Leader with our esteemed local authority client, you will be part of a dedicated team committed to enhancing community sustainability and environmental responsibility. Our organisation fosters a supportive work culture that prioritises employee development, offering training opportunities and a clear path for career progression. With competitive remuneration, including pension and holiday pay, along with the chance to make a meaningful impact in your community, this role is an excellent opportunity for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator (Graduate Opportunity) TLNT1_NI in Newtownabbey
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at IrishJobs. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like IrishJobs before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Administrator (Graduate Opportunity) TLNT1_NI in Newtownabbey
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to IrishJobs:Your cover letter is your chance to shine! Tell us why you want to work at IrishJobs specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at IrishJobs!
How to prepare for a job interview at IrishJobs
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
