At a Glance
- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal growth and team collaboration.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 € per year.
Customer Advisor Part Time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 12.00am
UK Notional hourly rate £13.10 per hour
B&Q Newtownabbey
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
What's the job?: Join our team, and you'll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?: As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Customer Advisor - NI TLNT1_NI in Newtownabbey employer: IrishJobs
At B&Q Newtownabbey, we pride ourselves on being an excellent employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee growth, we offer extensive training opportunities and a comprehensive benefits package, including a competitive salary, generous holiday allowance, and wellness initiatives. Join us in a supportive work culture where your passion for home improvement can truly shine, making a meaningful impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - NI TLNT1_NI in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect your own experiences with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for home improvement and customer service.
✨Tip Number 3
Show your personality! During the interview, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who can connect with customers, so don’t be afraid to share your enthusiasm for helping others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at B&Q and ready to dive into the world of home improvement.
We think you need these skills to ace Customer Advisor - NI TLNT1_NI in Newtownabbey
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal experiences or projects you've worked on that demonstrate your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork, customer service, and a willingness to learn new things.
Be Friendly and Approachable:We want to know that you’re a people person! Use a warm and friendly tone in your application to show us that you’re outgoing and eager to help customers. This will give us a glimpse of how you might interact with our customers in-store.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IrishJobs
✨Know Your Stuff
Before the interview, take some time to familiarise yourself with B&Q's products and services. Understand their home improvement ethos and think about how you can contribute to helping customers achieve their projects. This knowledge will show your enthusiasm and commitment.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This role is all about being friendly and helpful, so demonstrating your passion for customer satisfaction will set you apart.
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn during the interview. Share any experiences where you've quickly picked up new skills or technologies, as this will highlight your adaptability and willingness to grow.
✨Emphasise Teamwork
B&Q values teamwork, so be prepared to discuss your experiences working in a team. Share specific examples of how you've collaborated with others to achieve a common goal. This will demonstrate that you're not just a lone wolf but someone who thrives in a collaborative environment.
