At a Glance
- Tasks: Join a dynamic team to deliver exceptional customer service and support logistics operations.
- Company: Reputable family-based organisation known for quality and customer satisfaction.
- Benefits: £28,000 salary, 30 days' holiday, private healthcare, and development opportunities.
- Other info: Fast-paced environment with excellent career growth and teamwork culture.
- Why this job: Be part of a passionate team focused on continuous improvement and customer value.
- Qualifications: Strong communication skills and previous experience in customer service or logistics preferred.
The predicted salary is between 28000 - 28000 £ per year.
Join a dynamic team committed to delivering SHOQS - Simple, Honest, On-time, Quality Service - and become a vital part of our growth journey. As a Service & Logistics Representative, you will play a key role in building strong customer relationships, ensuring seamless service, and supporting smooth logistics operations.
Salary / Benefits
- £28,000 per annum
- Great opportunity to work for a family-based, innovative organisation
- Competitive salary
- 30 days' holiday including bank holidays
- Company bonus scheme
- Contributory pension scheme
- Free food provision
- Private healthcare (from probation completion)
- Holiday cash-in scheme
- A wide range of development opportunities
- On-site parking
- Salary sacrifice schemes (eligible from probation completion): Cycle to Work, Pension Salary Sacrifice, Electronic Vehicle Scheme
About your next employer
Our client is a reputable company within the sales sector, dedicated to providing its customers with reliable products and exceptional service. Operating across multiple departments, they are known for their commitment to quality and customer satisfaction. The team you will join is passionate, professional, and focused on continuous improvement. They are part of a larger organisation that values teamwork and innovation, with a clear emphasis on delivering value to their customers.
About you
- Excellent communication skills, both written and verbal
- Strong organisation and time management abilities
- Ability to work efficiently in a fast-paced environment
- A proactive attitude with a customer-focused mindset
- Previous experience in customer service or logistics is desirable
- Good attention to detail and accuracy
What you'll do
- Respond promptly to customer emails, webchats, and phone enquiries
- Assist customers at the trade counter and handle orders, quotes, and payments
- Process orders, cancellations, amendments, and returns accurately
- Stock checks, deliveries, and warehouse activities such as picking, packing, and moving stock
- Collaborate with other departments to ensure customer needs are met
- Maintain a tidy trade counter and stockroom environment
- Handle product advice, quality complaints, damages, and refunds
- Support online account setup and process proof of deliveries and invoice queries
- Assist with inbound stock arrivals and prepare shipments for courier collection
For further information on this job, apply via the link or contact the VANRATH office for a confidential chat today. Follow VANRATH on LinkedIn for expert career advice, the latest jobs, industry news and much more.
Service & Logistics Representative - Newry TLNT1_NI employer: IrishJobs
As a Waste Resource Team Leader with our esteemed local authority client, you will be part of a dedicated team committed to enhancing community sustainability and environmental responsibility. Our organisation fosters a supportive work culture that prioritises employee development, offering training opportunities and a clear path for career progression. With competitive remuneration, including pension and holiday pay, along with the chance to make a meaningful impact in your community, this role is an excellent opportunity for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Logistics Representative - Newry TLNT1_NI
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like IrishJobs and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at IrishJobs!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like IrishJobs keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service & Logistics Representative - Newry TLNT1_NI
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to IrishJobs:This is your chance to really connect with the team at IrishJobs. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at IrishJobs
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with IrishJobs.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show IrishJobs that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at IrishJobs. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
