At a Glance
- Tasks: Support and enhance ICT services, ensuring reliable and secure systems for users.
- Company: Join a leading construction and engineering services provider with a focus on innovation.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Dynamic team environment with opportunities to work on exciting digital projects.
- Why this job: Make a real impact by driving improvements in IT services and supporting cutting-edge technologies.
- Qualifications: Experience in technical support roles and strong knowledge of Microsoft 365 and networking.
The predicted salary is between 40000 - 45000 £ per year.
Vickerstock are working in partnership with a leading construction, facilities management, and engineering services provider to recruit a Technical Services Engineer. You'll play a key role in maintaining and enhancing the organisation's ICT environment, supporting business-critical systems, cloud technologies, and end users while driving continuous improvement across IT services.
Working as part of the technical team, you'll be responsible for delivering reliable, secure, and high-performing ICT services while supporting a range of infrastructure, cybersecurity, and digital projects.
In your new role:
- Provide 2nd and 3rd line technical support across infrastructure, applications, networks, and end-user technologies
- Administer and support Microsoft 365, Entra ID, SharePoint, Teams, Intune, Windows Server, and Hyper-V environments
- Manage network infrastructure, including firewalls, VPNs, switching, and wireless services
- Monitor system performance, backups, patching, security, and availability to ensure business continuity
- Act as the technical lead for key business systems, overseeing upgrades, integrations, and ongoing support
- Deliver ICT projects from planning and implementation through to testing and user adoption
- Support cybersecurity initiatives, vulnerability management, access controls, and compliance activities
- Work closely with third-party suppliers and managed service providers to resolve technical issues and deliver improvements
- Develop technical documentation, system procedures, and user guidance materials
- Deliver user training and promote the effective adoption of new digital technologies across the business
What you'll need to succeed:
- Experience in an Infrastructure Engineer, Systems Administrator, Technical Support Engineer, or similar ICT role
- Strong knowledge of Microsoft 365, Windows Server, Active Directory/Entra ID, Hyper-V, and endpoint management
- Experience supporting Microsoft Azure environments and cloud-based services
- Experience supporting network infrastructure, VPNs, firewalls, and unified communications platforms
- Strong troubleshooting, analytical, and problem-solving skills
- Experience with Microsoft Power Platform, including Power BI, Power Apps, and Power Automate
- Knowledge of cybersecurity best practices and information security principles
- Excellent communication skills with the ability to manage multiple priorities and engage with stakeholders at all levels
Desirable (it would be great if you have this, but don't worry if you don't):
- Experience driving the adoption of AI technologies within a business environment
- Exposure to ISO 27001, Cyber Essentials Plus, or similar security frameworks
- Experience with API integrations and data workflows
- Familiarity with ITIL service management principles and ITSM platforms
- Experience managing third-party vendors and external technology partners
For a more detailed brief and a confidential conversation on how Vickerstock can help support you with your next move, get in touch with Sam Geddis today.
Technical Services Engineer TLNT1_NI in Magherafelt employer: IrishJobs
As a Waste Resource Team Leader with our esteemed local authority client, you will be part of a dedicated team committed to enhancing community sustainability and environmental responsibility. Our organisation fosters a supportive work culture that prioritises employee development, offering training opportunities and a clear path for career progression. With competitive remuneration, including pension and holiday pay, along with the chance to make a meaningful impact in your community, this role is an excellent opportunity for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Engineer TLNT1_NI in Magherafelt
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We think you need these skills to ace Technical Services Engineer TLNT1_NI in Magherafelt
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IrishJobs.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IrishJobs. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at IrishJobs
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
