At a Glance
- Tasks: Help customers in our charity shop and promote lifesaving campaigns.
- Company: Join the British Heart Foundation, funding vital research for heart health.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we'd love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they're looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any in-store sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised - some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer TLNT1_NI in Londonderry employer: IrishJobs
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to lifesaving science but also enjoy a supportive work culture that values your efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer TLNT1_NI in Londonderry
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with the team and show your genuine interest in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Think about how you can make their experience enjoyable—smiling, being approachable, and ready to help will go a long way!
✨Tip Number 3
Show off your creativity! When it comes to window and shop displays, think outside the box. Bring some ideas to the table during your volunteering sessions; it’ll not only impress the team but also make the shop more inviting for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, we love seeing enthusiastic volunteers who are eager to join our cause and help us fund lifesaving science.
We think you need these skills to ace Sales Floor Volunteer TLNT1_NI in Londonderry
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, we want to see how you can contribute to our charity shop!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes your application stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IrishJobs
✨Know the Cause
Before your interview, take some time to research the charity's mission and the specific heart and circulatory diseases they focus on. Understanding their work will not only show your genuine interest but also help you connect your personal motivations to their cause.
✨Customer Service Skills
Since you'll be the first point of contact for customers, think about examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to engage with customers effectively.
✨Team Player Mindset
Volunteering is all about teamwork! Prepare to discuss how you’ve collaborated with others in previous roles or activities. Highlighting your ability to support fellow volunteers and staff will show that you're a great fit for their friendly environment.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or how the team celebrates successes. This shows your enthusiasm for the role and helps you gauge if the charity shop is the right place for you.
