At a Glance
- Tasks: Assist customers with enquiries, process sales orders, and support the sales team.
- Company: Leading plumbing supplies distributor in Northern Ireland with a growing team.
- Benefits: Negotiable salary, supportive work environment, and opportunities for growth.
- Other info: Great chance to learn and develop skills in a thriving industry.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience in sales support and knowledge of plumbing products preferred.
The predicted salary is between 28500 - 28500 £ per year.
Office Based: Lisburn
Salary Negotiable DOE
About the Role:
Our client is one of Northern Ireland's leading distribution companies for the plumbing and bathroom sector. They are continually expanding to meet the growing needs of the local marketplace. They are currently seeking a Sales Administrator to join their growing sales office team in their Lisburn facility.
Key Responsibilities:
- Processing telephone and email enquiries from customers and trade professionals
- Generate sales quotations and sales orders
- Outbound telephone sales promoting existing and new products
- Liaise with customers to inform them of any discrepancies or stock availability issues, find suitable alternative products and upsell when possible
- Create and review sales report analysis as required
- Internal sales support to field sales representatives
- Provide product and after sales support to customers, trade professionals and end users
- Dealing with customer price and invoice queries
- Provide copy PODs and invoices
- Represent the company at industry trade shows and marketing events
Key Behaviours:
- Ability to liaise well with all stakeholders to ensure customer satisfaction
- Be a strong team player and can work on own initiative
- Pleasant and professional telephone manner
- A high level of organisational skills & the ability to multi-task
- A desire to learn about our suppliers, products, customers and systems
- Strong interpersonal skills to work with management and staff at all levels
- Deal with aftersales queries in a friendly professional manner
Requirements:
- Experience & knowledge of plumbing & bathroom products a distinct advantage
- Previous sales support/admin and customer service experience required
- Previous experience within the plumbing, heating or bathroom industry would be highly desirable
- High level of proficiency in Microsoft Office suite (Word, Excel, PowerPoint etc.)
Skills:
- Plumbing supplies knowledge and experience
- Excellent customer service
- Communication (written and verbal)
Sales Administrator (Plumbing Supplies) TLNT1_NI in Lisburn employer: IrishJobs
Join a dynamic team at one of Northern Ireland's leading plumbing and bathroom distribution companies, where your contributions as a Sales Administrator will be valued in a supportive and collaborative work environment. With opportunities for professional growth and development, you will enjoy a competitive salary and the chance to engage with a diverse range of customers and products in the thriving Lisburn area. Experience a workplace that prioritises employee satisfaction and fosters a culture of teamwork and innovation.
