At a Glance
- Tasks: Handle insurance claims and provide expert advice to clients daily.
- Company: Join a well-established insurance broker known for innovative solutions.
- Benefits: Enjoy competitive salary discussions and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer service and professional growth.
- Qualifications: CII qualified or working towards it, with 3+ years in account handling.
- Other info: Opportunity to work with diverse clients and complex insurance issues.
The predicted salary is between 30000 - 42000 £ per year.
Brook Street Recruitment is working with our insurance client in Belfast to recruit an Insurance Account Handler to join their team. Our client is a well-established insurance broker who combines their expertise with innovative tailor-made solutions and places complex programmes for companies, large and small.
Responsibilities will include:
- Place all types of commercial risks within the market.
- Provide expert and prompt advice to clients regarding their insurance needs.
- Liaise as appropriate with insurer partners.
- Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
- File Management - ensure individual client cases are completed promptly, effectively, accurately and fully.
- Ensure client confidentiality is maintained and protected at all costs.
- Comply with all company policies and procedures.
Criteria:
- CII qualified (or working towards exams).
- Previous account handling experience within the corporate or commercial sector - 3 years +.
- Experience dealing with technical insurance issues.
- Experience dealing with a diverse client base on risks of various sizes and complexity.
- Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channels.
Salary will depend on the background - salary can be discussed on application. Please send CV to Colleen Farquharson via the apply link.
Insurance Claims Handler employer: IrishJobs
Contact Detail:
IrishJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Claims Handler
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work as claims handlers or account managers. Attend industry events or join relevant online forums to build connections that could lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by claims handlers. Think about how you would handle complex client queries or technical insurance issues, as this will showcase your problem-solving skills.
✨Tip Number 4
Research the company culture of the insurance broker you're applying to. Understanding their values and mission can help you tailor your approach during interviews and show that you're a good fit for their team.
We think you need these skills to ace Insurance Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance account handling, especially any roles where you've dealt with commercial risks. Use specific examples to demonstrate your expertise and achievements in the field.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with the needs of the company, particularly your ability to provide expert advice and maintain high customer service levels.
Highlight Relevant Qualifications: If you are CII qualified or working towards it, make sure to mention this prominently in your application. This shows your commitment to professional development and aligns with the criteria set by the employer.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at IrishJobs
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of insurance principles and practices. Understand the different types of commercial risks and be prepared to discuss how you would handle various scenarios that may arise in the role.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Be ready to showcase examples of how you've effectively communicated with clients or colleagues in previous roles.
✨Prepare for Technical Questions
Expect questions related to technical insurance issues. Review common challenges faced in the industry and think about how you would approach solving them. This will show your expertise and readiness for the role.
✨Showcase Your Customer Service Experience
Highlight your experience in providing top-notch customer service. Prepare specific examples where you went above and beyond to meet client needs, as this will demonstrate your commitment to maintaining high service levels.