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For Companies At a Glance
- Tasks: Onboard new clients and lead change projects in a dynamic financial environment.
- Company: Join NatWest Cushon, a tech-driven company revolutionising financial services.
- Benefits: Enjoy excellent development opportunities and a collaborative, friendly team culture.
- Why this job: Be part of a mission to simplify finances and create delightful customer experiences.
- Qualifications: Experience in pensions or workplace savings, with project management qualifications preferred.
- Other info: Remote training sessions and a focus on process improvement are key aspects of the role.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Implementation Consultant At NatWest Cushon we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring tech revolution to the financial services industry. Were looking for talented people to help us build simple, convenient, and delightful financial experiences tailored to our customers. This is an opportunity to join us an Implementation Consultant in a collaborative, innovative and friendly team Every day, youll have the chance to solve new problems, create smarter solutions and stretch your capability in an environment that promises non-stop innovation and excellent development opportunities What you\’ll do As an Implementation Consultant, youll be responsible for the successful onboarding of new clients to NatWest Cushon and support change projects for existing clients across all workplace pension and savings products. Youll lead the delivery of successful change projects to achieve successful customer outcomes for our members and clients. In this dynamic role youll be involved with tasks related to the client implementation activity, while providing support to the business on additional tasks as identified by the Implementation Management team from time to time. Well look to you to identify and implement areas for potential process improvements and lead the building and configuration of the NatWest Cushon platform record for the clients as per their agreed requirements ensuring high levels of client satisfaction during implementation projects. Youll work with a wide variety of stakeholders to lead the successful delivery of various change projects, establishing a good working relationship with your aligned implementation administrator to ensure tasks are undertaken in line with the approved roles and responsibilities framework. Day-to-day, youll be: Leading the onboarding of new workplace pension and savings clients to NatWest Cushon Communicating with clients to request outstanding information required to allow the change project to proceed Liaising with the Growth team and Implementation Consultants to ensure scheme requirements are understood and captured correctly within scheme documentation Leading the training of new and existing clients on the employer pension and workplace savings portals through predominantly remote sessions Checking and processing data feeds from clients onto the NatWest Cushon employer pension and savings platforms in line with agreed processes Managing multiple concurrent client activities of varying sizes, complexity and activity with minimal oversight and making sure that all work is delivered to agreed timelines and estimates Making sure that all actions are documented and kept up to date The skills you\’ll need Were looking for someone with experience of working in the pensions or workplace savings market and a background of working in implementation roles. Youll come with a qualification in project management and demonstrate excellent work ethics with the confidence and personal skills to develop relationships with colleagues and clients. On top of this, were looking for a candidate who possesses: Knowledge of the ISA and pensions market Computer and technical literacy with strong experience in the use of Microsoft Excel and Word The ability to work in a team environment and a keen eye for detail, with the ability to manage your time effectively A professional, positive and approachable demeanour with a desire to help people Excellent communication skills, both written and verbal with the ability to inspire and engage customers and colleagues
Implementation Consultant employer: IrishJobs
Contact Detail:
IrishJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in the pensions and workplace savings market. Understanding the current landscape will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the financial services industry, especially those who have experience in implementation roles. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client onboarding or change projects in the past. Highlighting your hands-on experience will showcase your capability to handle the responsibilities of the Implementation Consultant role.
✨Tip Number 4
Demonstrate your technical skills by being proficient in Microsoft Excel and Word. Consider brushing up on advanced features that could be relevant to the role, as this will show your readiness to tackle the technical aspects of the job.
We think you need these skills to ace Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the pensions or workplace savings market. Emphasise any previous implementation roles and project management qualifications that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping clients and your understanding of the financial services industry. Mention specific examples of how you've successfully managed client onboarding or change projects in the past.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to engage and inspire clients and colleagues. Use clear and concise language throughout your application.
Showcase Problem-Solving Abilities: In your application, include instances where you've identified process improvements or solved complex problems in previous roles. This will show your potential employer that you can contribute to their mission of innovation.
How to prepare for a job interview at IrishJobs
✨Showcase Your Industry Knowledge
Make sure to brush up on your knowledge of the pensions and workplace savings market. Being able to discuss current trends and challenges in the industry will demonstrate your expertise and enthusiasm for the role.
✨Highlight Your Project Management Skills
Since the role requires a background in project management, be prepared to share specific examples of projects you've managed. Discuss how you ensured successful outcomes and how you handled any challenges that arose during implementation.
✨Demonstrate Strong Communication Abilities
As an Implementation Consultant, you'll need to communicate effectively with clients and colleagues. Practice articulating your thoughts clearly and confidently, and be ready to showcase your ability to inspire and engage others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple tasks. Think of scenarios where you've had to juggle competing priorities or resolve conflicts, and be ready to explain your thought process and actions.
