At a Glance
- Tasks: Engage with customers, resolve queries, and promote products in a dynamic environment.
- Company: Join a leading recruitment agency with a focus on customer service excellence.
- Benefits: Earn £12.71 per hour, enjoy hybrid working, and receive full training.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a vibrant team and make a difference in customer experiences.
- Qualifications: Energetic individuals with excellent communication skills and a positive attitude.
The predicted salary is between 26500 - 27500 € per year.
Our client has opportunities for people with a passion for Customer Service or Sales to join their team in Enniskillen, Co Fermanagh (Hybrid working).
As the Customer Service Advisor, your duties will include:
- Communicating with customers regarding queries, questions and issues
- Maintaining positive relationships and ensuring repeat/return customers
- Suggestively selling products and services to customers - making them aware of all that is available
- Displaying knowledge about products and services
- Maintaining CRM database
Hours of work: Mon - Fri 9am - 5.30pm / 9.30am - 6pm, 36.66hrs per week.
Requirements:
- The ideal Customer Service Advisor will be energetic, target driven and will have excellent communication skills
- Enthusiastic, professional telephone manner
- PC literacy with good typing skills and ability to use basic Microsoft Office packages
- A positive attitude and be hard working
- Strong team player skills
- 5 GCSE's OR 1 years' experience in a customer services role
Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time.
In Return:
- £12.71 per hr
- Bonus payable in some departments
- Hybrid working
- IT equipment supplied
- Full training provided
Why use Staffline?
This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about Staffline. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. An established recruitment agency since 1986, we offer permanent and temporary job solutions to lots of different clients in multiple industry sectors in Northern Ireland and Republic of Ireland.
For further information contact Una by applying with your up-to-date CV and clicking the button.
Customer Service Advisor - Enniskillen (Hybrid) TLNT1_NI employer: IrishJobs
Join our dynamic team as a Customer Service Advisor in Enniskillen, where we prioritise a supportive work culture and offer hybrid working options to enhance your work-life balance. With competitive pay, comprehensive training, and opportunities for personal growth, we empower our employees to excel in their roles while fostering strong relationships with customers. Experience the satisfaction of being part of a company that values your contributions and encourages a positive, energetic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Enniskillen (Hybrid) TLNT1_NI
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to be clear and engaging. Try role-playing common customer scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Employers love candidates who are passionate about customer service and eager to contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor - Enniskillen (Hybrid) TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Advisor role. Highlight any previous customer service or sales experience, and don’t forget to mention your excellent communication skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to our team. Keep it friendly and professional, and make sure to mention why you’re excited about this hybrid opportunity.
Show Off Your Skills:In your application, be sure to showcase your PC literacy and typing skills. Mention any experience with Microsoft Office packages, as these are essential for maintaining our CRM database and communicating effectively with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need to get started!
How to prepare for a job interview at IrishJobs
✨Know Your Stuff
Before the interview, make sure you brush up on the products and services offered by the company. Being able to discuss these confidently will show your enthusiasm and help you stand out as a knowledgeable candidate.
✨Practice Makes Perfect
Rehearse common customer service scenarios and how you would handle them. Think about times you've resolved issues or provided excellent service in the past, and be ready to share those examples during the interview.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice speaking clearly and professionally. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts.
✨Be Positive and Energetic
Bring a positive attitude to the interview! Employers love candidates who are enthusiastic and can maintain a cheerful disposition, especially in customer service roles. Let your personality shine through!
