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- Tasks: Coordinate patient treatment plans and manage appointments in a lively dental practice.
- Company: Join Smart Dental Care, a modern group with over 100 practices across the North West.
- Benefits: Enjoy competitive pay, career progression, and bonuses on private treatments.
- Why this job: Make a real difference in patients' lives while working in a supportive team environment.
- Qualifications: 2 years of dental practice experience and GDC registration required.
- Other info: Flexible working hours and opportunities for professional development available.
Join our friendly team as a Dental Treatment Coordinator/Receptionist at Smiles Dental Care in Ballymena! Are you passionate about dental health and enjoy making a real difference in people's lives? Do you thrive in a supportive and lively team environment? If this sounds like you, we would love for you to join us at our Ballymoney Road practice in Ballymena!
About Us: Our Smiles, Ballymena practice is part of the Smart group with 100+ surgeries across 35 practices, offering a wide range of services including aligners, complex implants, endodontics, restorative dentistry, and NHS care. We are a modern, growing practice with a welcoming team and a strong focus on patient care.
The Role: We're looking for a warm and experienced Dental Treatment Coordinator / Receptionist to join our team full-time, Monday, Tuesday, Wednesday and Friday, 32 hours per week. Some flexibility may be required depending on clinic hours. Working hours will be discussed during the interview stage. You will play a key role in supporting patients through their dental journey, ensuring a seamless and positive experience from start to finish.
- Manage Treatment Plans: Coordinate finance applications, payment processes, and treatment scheduling.
- Marketing & Events: Support marketing initiatives and practice open days.
- Team Collaboration: Work alongside the reception and nursing teams to ensure efficient daily operations.
- Patient Engagement: Welcome new patients, explain treatment and payment options, and assist with treatment planning.
- Organisation: Maintain accurate patient records, manage appointments, and respond to enquiries professionally.
What We're Looking For:
- Experience: Minimum 2 years in a dental practice (Dental Nursing experience is a bonus).
- Qualifications: GDC registration or prior Treatment Coordinator experience is essential.
- Skills: Strong work ethic, excellent teamwork, and a genuine passion for patient care.
- Knowledge: Familiarity with procedures like implants, composite bonding, and aligners.
- Tech Savvy: Comfortable using dental software, scanners, and Microsoft Office.
- Customer Service: A people person with a flexible, patient-first approach.
What We Offer:
- Competitive Salary: Based on experience.
- Career Progression: Opportunities for training and professional development.
- Incentives: Bonuses are available on private treatments.
- Modern Facilities: Work in a fully computerised, up-to-date environment.
- Full-Time Hours: 40 hours per week, Monday to Friday (working times to be discussed during the interview).
If this sounds like the perfect role for you, we would love to hear from you! Apply today and become a valued member of our welcoming team at Smiles Dental Care, Ballymoney Road, Ballymena.
Contact Detail:
IrishJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Treatment Coordinator / Receptionist
✨Tip Number 1
Familiarise yourself with the specific dental procedures mentioned in the job description, such as implants and aligners. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted patient experiences in previous roles. Being a people person is crucial for this position, so highlight your ability to connect with patients.
✨Tip Number 3
Research Smart Dental Care and their practices to understand their values and approach to patient care. Tailoring your conversation to reflect their ethos during the interview can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with dental software and technology. Being tech-savvy is essential for this role, so be ready to explain how you've used similar tools in past positions.
We think you need these skills to ace Dental Treatment Coordinator / Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Dental Treatment Coordinator/Receptionist position. Tailor your application to highlight relevant experience and skills.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for dental health and your commitment to patient care. Mention specific experiences that demonstrate your ability to manage treatment plans and engage with patients effectively.
Highlight Relevant Experience: In your CV, emphasise any previous roles in dental practices, especially if you have experience as a Dental Nurse or Treatment Coordinator. Include details about your familiarity with dental procedures and software.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a patient-facing role.
How to prepare for a job interview at IrishJobs
✨Show Your Passion for Dental Health
Make sure to express your enthusiasm for dental health during the interview. Share any personal experiences or stories that highlight why you are passionate about making a difference in patients' lives.
✨Demonstrate Teamwork Skills
Since the role involves collaborating with various teams, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to support colleagues and contribute to a positive workplace culture.
✨Familiarise Yourself with Common Procedures
Brush up on your knowledge of common dental procedures like implants, composite bonding, and aligners. Being able to discuss these topics confidently will show that you are well-prepared and knowledgeable about the field.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask the interviewer about the practice and the role itself. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
