Cycle Technician

Cycle Technician

Belfast Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Cycle Technician, delivering top-notch bike service and repairs.
  • Company: Halfords is the UK's leading retailer for motoring and cycling products and services.
  • Benefits: Enjoy discounts, wellness support, and a fantastic Trade Price Bike Scheme.
  • Why this job: Be part of a growing team focused on customer satisfaction and career development.
  • Qualifications: Experience in cycle service and retail, with a passion for bikes and customer service.
  • Other info: Flexible hours, inclusive workplace, and opportunities for career progression.

Job no: 559980 Work type: Part time, 30 hours per week Site: Belfast, Lesley Retail Park Categories: Retail Colleagues Location: Belfast Salary: £10.40 – £12.61 per hour Business Area: Retail Age 21+ £12.61 per hour Under 21 £10.40 per hour Got a passion for all things bike? Youll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role – youll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, youll help us wow every customer. Carrying out most of the service and repair work yourself, you\’ll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, youll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether its in Retail or elsewhere in the Group. To be successful in this role you\’ll need: Experience of service, building and repair across a range of cycles Experience of delivering great customer service, ideally in a retail or cycle services environment Experience of sharing expertise with others Experience of working with – and achieving – sales targets Availability to work on a rota basis, including weekends We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 50% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme – buy one bike per year from a range of bikes which have been significantly reduced Life insurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan – claim cash back towards your healthcare costs and get access to health and well-being services Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We\’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Cycle Technician employer: IrishJobs

At Halfords, we pride ourselves on being an excellent employer, offering a vibrant work culture in Belfast that celebrates passion for cycling and customer service. With a strong commitment to employee development, we provide extensive training opportunities and a range of benefits including generous discounts, wellness programmes, and flexible working arrangements, ensuring that every team member can thrive both personally and professionally. Join us in our mission to keep the nation moving while enjoying a supportive and inclusive environment.
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Contact Detail:

IrishJobs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cycle Technician

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in cycling. Being knowledgeable about electric bikes, performance cycles, and repair techniques will not only impress during your interview but also show your genuine passion for the role.

✨Tip Number 2

Engage with the local cycling community. Attend events or join local cycling groups to network and gain insights into customer preferences. This can help you understand what customers are looking for and how to provide exceptional service.

✨Tip Number 3

Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your ability to deliver great service, which is crucial for this role.

✨Tip Number 4

Showcase your teamwork skills. Since you'll be helping to develop other team members, be ready to share examples of how you've successfully collaborated with others in the past, highlighting your ability to share expertise and support colleagues.

We think you need these skills to ace Cycle Technician

Cycle Repair Skills
Customer Service Excellence
Technical Knowledge of Bicycles
Problem-Solving Skills
Experience in Retail Environment
Ability to Work on a Rota Basis
Team Development Skills
Sales Target Achievement
Practical Skills
Attention to Detail
Communication Skills
Time Management
Adaptability
Enthusiasm for Cycling

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise any previous experience you have in cycle service, building, and repair. If you've worked in a retail environment or have customer service experience, showcase these skills prominently in your CV.

Show Your Passion for Bikes: In your cover letter, express your enthusiasm for cycling and how it drives your work ethic. Mention any personal projects or experiences that demonstrate your love for bikes and how it translates into excellent customer service.

Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'practical problem solver' and 'achieving sales targets', to show that you understand the role and its requirements.

Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at IrishJobs

✨Show Your Passion for Bikes

Make sure to express your enthusiasm for cycling during the interview. Share any personal experiences or stories that highlight your love for bikes, as this will resonate with the interviewers and demonstrate your genuine interest in the role.

✨Highlight Customer Service Skills

Since delivering great customer service is key for this position, prepare examples of how you've successfully interacted with customers in the past. Discuss specific situations where you went above and beyond to ensure customer satisfaction.

✨Demonstrate Technical Knowledge

Brush up on your technical skills related to bike servicing and repair. Be ready to discuss your experience with different types of cycles and any relevant training you've received. This will show that you have the practical knowledge needed for the job.

✨Prepare for Teamwork Questions

As the role involves sharing expertise and developing other team members, think about times when you've worked collaboratively. Be prepared to discuss how you can contribute to a positive team environment and help others grow in their roles.

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