Receptionist TLNT1_NI in Craigavon

Avondale Foods is a leading food processing company of Fresh and Chilled products supplying leading retail businesses such as Marks & Spencer, Waitrose and Morrisons in the UK. We are seeking a friendly, organised and professional Receptionist to be the first point of contact for visitors and employees at our busy food manufacturing site. The successful candidate will provide an efficient front-of-house service while supporting the wider business with travel bookings and general administrative duties. This role requires excellent communication skills, a proactive approach and the ability to manage multiple tasks in a fast-paced environment. You will be an organised and customer-focused individual who enjoys interacting with people and takes pride in delivering excellent service. You will thrive in a busy environment, balancing front-of-house responsibilities with administrative support while ensuring the reception area operates efficiently each day.

Key Responsibilities

• Greet and welcome visitors, contractors, and customers, ensuring a professional and positive first impression.
• Organise refreshments for meetings and visitors as required.
• Manage the reception area, ensuring it remains tidy, organised and welcoming.
• Answer, screen and direct incoming telephone calls promptly and professionally.
• Assist employees with general enquiries and direct them to the appropriate departments.
• Coordinate visitor sign-in procedures and ensure compliance with site security and health and safety requirements.
• Book domestic and international flights, accommodation and other travel arrangements for employees as required.
• Receive, sort and distribute incoming mail and prepare outgoing post.
• Provide administrative support, including filing, scanning, photocopying, data entry and document preparation.
• Order and maintain office and reception supplies.
• Support the HR, Finance, and Operations teams with ad hoc administrative tasks as required.
• Maintain confidentiality when handling sensitive information.
• Contribute to the smooth day-to-day running of the office and reception function.
• Contribute to the development of a culture of Integrity, collaboration do the right thing approach in all interactions.
• Ensure Food Safety compliance with company policies and regulatory requirements to remain audit-ready at all times.

Essential Criteria

• Previous experience in a receptionist, front desk or administrative role.
• Excellent verbal and written communication skills.
• Strong organisational skills with the ability to prioritise multiple tasks.
• Professional and welcoming manner with excellent customer service skills.
• Proficient in Microsoft Office (Word, Outlook, Excel).
• Ability to work independently and as part of a team.
• High level of attention to detail and accuracy.

Desirable Criteria

• Experience working in a manufacturing or food production environment.
• Experience arranging business travel and accommodation.

Skills: Organisation, Admin Duties, Telephone Skills

Benefits: Subsidised canteen, Medical Aid / Health Care, Parking, Pension Fund, Wellbeing Initiative