At a Glance
- Tasks: Manage customer calls, log jobs, and create job orders in a dynamic environment.
- Company: Established building services company with nearly 50 years of industry leadership.
- Benefits: Starting salary of £24,000, 30 days holiday, and a supportive work culture.
- Other info: Permanent role with opportunities for growth in a friendly team.
- Why this job: Join a market leader and enhance your administrative and customer service skills.
- Qualifications: Experience in admin or customer service, strong attention to detail, and good organisational skills.
The predicted salary is between 24000 - 24000 £ per year.
The company: Our client based in Portadown is a building services company trading for nearly 50 years and is firmly established as a market leader in their industry. They are recruiting for a Service Administrator on a permanent basis. Hours of work is Monday - Thursday 8-4.45 and Friday 8-12.45.
The role: As Service Administrator your duties will include:
- Answering customer phone calls
- Recording in detail jobs from clients
- Log all call job details onto the computer database
- Creating job orders
- Closing jobs after work is completed
- Raise purchase orders
- Working with engineers and clients
The Requirements: To be considered for the role your CV will demonstrate proven ability in an administrative, customer service role, have excellent attention to detail, strong computer skills and good organisational skills.
The Opportunity: Our client offers starting salary of £24,000 plus depending on experience, 30 days holidays, great working environment and the opportunity to work with a market leader in their industry.
Helpdesk Administrator TLNT1_NI in Craigavon employer: IrishJobs
Our client in Portadown is an esteemed building services company with nearly 50 years of experience, offering a supportive work culture and a competitive starting salary of £24,000. Employees enjoy 30 days of holiday and the chance to grow within a market-leading organisation, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk Administrator TLNT1_NI in Craigavon
✨Tip Number 1
Make sure you know the company inside out! Research their history, values, and what makes them a market leader. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering customer calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you’re engaged and eager to learn more about the role and the company. Think about what you want to know regarding the team dynamics or the tools they use for job management.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Helpdesk Administrator TLNT1_NI in Craigavon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administrative and customer service roles. We want to see how your skills match the requirements, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administrator role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your key skills stand out. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IrishJobs
✨Know the Company Inside Out
Before your interview, take some time to research the building services company. Understand their history, values, and what makes them a market leader. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role involves answering customer calls and recording job details, be ready to discuss your previous experience in customer service. Prepare specific examples that highlight your ability to handle inquiries effectively and maintain a positive attitude, even under pressure.
✨Demonstrate Attention to Detail
Attention to detail is crucial for a Service Administrator. Bring examples of how you've successfully managed detailed tasks in the past, whether it’s logging information accurately or creating job orders. This will show that you can handle the responsibilities of the role with precision.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
